CHRO Series Malaysia

The Evolving Role of the CHRO in the Future Organisation

Whilst leading the charge on reimagining work in a post pandemic world with strategy and empathy, the role of the CHRO is continuing to evolve.

CEOs are increasingly recognising the value of talent to deliver business outcomes and expect HR leaders to transform traditional HR practices to build organisational resilience and drive value and gain competitive advantage.  Stepping beyond the traditional HR functional management, CHRO’s are now leading the business through enterprise change, talent development and corporate culture.

CHRO Series brings together Asia’s most prominent and experienced HR leaders to meet and discuss the most critical initiatives and issues impacting CHROs as they build their future organisation.

Conference themes:

  • Shaping the future of work
  • Driving success as the board’s leader of human capital
  • Humanising HR – Building effective Culture and Belonging

18 November, 10AM – 1.45PM Malaysia Time 

10:00AM – 10:45AM

Keynote Presentation 

Being Digital in the Now of Work!

  • How do leaders stop implementing technology and start deploying human capabilities?
  • How can the workforce experience be designed with people at the center?
  • What does a Whole Person Approach to workforce experience look like?
  • Leapgen research reveals DRIVERS and DRAINERS when it comes to work.
  • What do we need to understand about building a People-First Culture of Connection, and how will that help organizations retain and hire the people they need?


Jason Averbook, Global Keynote Speaker, CEO & Co-Founder, Leapgen

10.45AM – 11:15AM

Beyond Recovery

In anticipation vaccination programs gaining critical mass and economies opening up, companies have been moving into business growth planning model while still determining final structures of their new working model.

Strong hesitance exists on writing growth requirements into new HR policies while working towards, testing and assessing new structures. There are still many, often conflicting, considerations to reconcile.

From distributed working models to employee engagement, skills gaps to pay parity, talent shortages to brand new undefined skills yet to be scoped. HR has never been more important.

Join John to hear about the latest workforce and recovery trends, top considerations and strategies for building a future-proof, agile workforce strategy.

John AntosVice President Strategy, Global Payroll & Asia Pacific, ADP

11:15AM – 12:00PM

Adapting To The Work And The Workforce Of Tomorrow – How HR Is Taking The Lead In Shaping The Future Of Work?

Forward looking HR teams are already considering a range of different business scenarios for the future as part of their business planning, but few are taking sufficiently longer-term view to deal with them. In this session, we will explore how far does HR in your organisation look into the future including

  • Why a shift to human-centric leadership is critical for the future of work
  • Embracing change in the evolving role of HR
  • How can HR ensure that their organization is spot-on with their culture that will last them through the rapidly changing future of work?


Moderator: Jason Averbook, Global Keynote Speaker, CEO & Co-Founder, Leapgen


  • Koljit Singh (Ajit), Senior Manager (HRM Excellence & IR), BASF Petronas Chemicals
  • Chella Pitchai, AVP & Head, Talent, Learning and Organisational Transformation, Biocon Biologics 


12:00PM – 12:30PM

Shaping Talent Strategies in New Norm

As most organisations settle in the new norm and prepare for the future of work, they are taking what worked well during the pandemic and building on those actions; at the same time addressing new challenges. One key factor most organisations are focused on is how do they address talent actions. Sugunah will be sharing some progressive actions MNCs are taking in shaping talent actions in recent times.

Sugunah Verumandy, Country Head of HR, HSBC

12:30PM – 1:15PM

The CHRO Of The Future: Time To Look At HR Through A New Lens

The role of the chief human resource officer (CHRO) has become more strategic over the years and during the Covid pandemic was in the spotlight for health and safety measures as well as rapidly organising working from home. Today’s CHRO is now a crisis manager, strategist, leader of ethics (ESG and DEI), expert in organisational development as well as of performance management. In this session we will explore how HR leaders can successfully fill their new roles and deliver value to stakeholders.

  • The importance for CHROs to get more involved in human capital strategy and the overall business
  • Why CHROs should be involved in the deployment of AI and automation for the workforce
  • How to further expand and cement HR’s influence on organisational decision making


Moderator: Simon Benjamin, Assistant Honorable General Secretary, MIHRM


  • Nadiah Tan Abdullah, CHRO, SP Setia
  • Fong Tuan Chen, Chief People Officer, Berjaya Corporate Berhad

1:15PM – 1:45PM

Short, Medium and Long-term implications of COVID-19 

As we learn to live with COVID-19, HR needs to start considering the implications over time. With health being directly related to economic success, the future will be determined by human behavior, organisations’ preparedness, and investments in public health. This session provides an overview of the key learnings from the past and paints an outlook for the plausible future beyond 2021.

Dr Mohan Ravuru, Director, Medical and Scientific Affairs, APAC, Abbott

Vinay Dixit, Regional Business Director, Abbott Rapid Diagnostics


End of CHRO Malaysia Online 2021