CHRO Series VIETNAM

Navigating the Future of HR:

Shaping Innovation and Growth in Vietnam

19 – 20 March 2025

Caravelle Saigon Hotel

Brought to you by:

#CHROSeriesVietnam

CHRO INSIGHTS: NAVIGATING FUTURE OF HR IN VIETNAM

Join us at CHRO Vietnam 2025, for a dynamic and insightful learning where it is designed to help HR leaders in Vietnam thrive in today’s rapidly evolving business landscape. As Vietnam experiences unprecedented economic growth and digital transformation, the competition for top talent intensifies.

In this conference, the attendees will explore innovative strategies, from data-driven recruitment to AI-powered talent management, offering solutions to attract and retain skilled professionals in this high-stakes environment.

Delegates will gain valuable insights into leveraging cutting-edge digital tools to enhance employee development and performance. Don't miss this opportunity to stay ahead of the curve in Vietnam's competitive talent landscape!

Key Benefits of Joining CHRO Vietnam 2025

  • Tailored Advanced Learning Tracks
HRM Asia places significant emphasis on digital transformation in HR, especially with advanced data analytics, AI, and automation in HR practices that slowly changing the spectrum of HR transformation in Vietnam. This offers deeper knowledge of digital trends, which will equip the businesses for the transition in the future.
  • Customised for Top Executives
The conference is meticulously tailored to meet the specific needs for HR leaders across diverse industries, catering to a wider audience from mid-level heads to C-suite executives. The content offers in-depth insights which helps organisations in Vietnam to expand and optimise their HR strategies to align with broader and latest trends.
  • Exploring Next-Generation Solutions
Engage with top-tier sponsors and leading global brands that bring advanced HR tools and services to the table, offering innovative solutions that may not yet be available in Vietnam. This allows attendees to gain early access to transformative technologies that enhance talent management, performance tracking, and workforce planning, providing a competitive edge in today’s fast-evolving HR landscape.

CHRO Vietnam

DAY 1: CHRO CONFERENCE AGENDA

8.00am
Registration & Networking
8.45am
Organiser’s Welcome Address
8.50am
Chairperson’s Opening Remarks
9.00am
[KEYNOTE]
Harnessing the Transformative Potential of AI and Automation in Revolutionising Work
  • Reimagining work and unlocking new levels of productivity, efficiency and insights
  • The indispensability of human value-add amidst smart technology implementation and mindset shift
  • Investing in people and skills development for redesign of job roles and competitive edge

Speaker: Tran Thi Nguyet Oanh, SVP - Country Head of Human Resources - HSBC Vietnam

9.30am
Building a High-Performance Workforce and Creating a Culture of Success
  • Grasping the complexities and intricacies of a progressive and high-performance culture
  • Keeping your workforce connected, engaged and productive to deliver high ROI
  • Cultivating workplace environments where employees can truly grow and thrive

Speaker: Nguyen Hong Nhung, CHRO – Loc Phat Vietnam Joint Stock Commercial Bank

10.00am
Gaining an AI Workforce Edge – Thriving in an Uncertain and AI-Powered Future
  • Navigating talent scarcity, cost volatility and market disruption to meet growth, profits and relevance
  • Leveraging AI to calibrate your workforce and correlate employee performance to business outcomes
  • Mastering the challenges of today’s business landscape through a ‘Workforce AI Edge’ approach

Senior representative from Visier

10.30am
Morning Tea Break
11.00am
Supercharging Benefits, Rewards and Recognition for a Healthier and Happier Workforce
  • Elevating employer brand and boosting EVP with dynamic and personalised offerings
  • Simplifying, automating and having an integrated mobile-first approach to employee experience
  • Prioritising employee engagement for improved recruitment, retention and business profitability

Senior representative from Tribe Benefits

11.30am
[PANEL]
Enhancing Employee Engagement, Experience and Retention through Flexible Benefits Schemes
  • Review and reconstruct: Transitioning from the traditional to a competitive flexible benefits program
  • Introducing a comprehensive employee benefits scheme that resonates with diverse workforce needs
  • Advantages of a flexible benefits scheme for both employers and employees

Panellist: Winnie Ho, Head of Culture & People – Stada Group Vietnam

12.15pm
[Presentation by Sponsor]
12.45pm
Lunch and Networking
2.00pm
[ROUNDTABLE DISCUSSION]

Ask the experts and have your say! Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in a roundtable of their choice, which has close relevance to their area of expertise and/or scope of responsibility. We will conclude with a 15mins sharing session, where each Roundtable Leader will present key highlights and takeaways from the group discussion.


ROUNDTABLE A

Fostering a Culture of Lifelong Learning

Roundtable Leader:
Nguyen Hoang Phuong Anh
Vice President, HR
Marico South East Asia

ROUNDTABLE B

Data-Driven Decisions as the Game Changer in HR

Roundtable Leader:
Vo Thi Thu
HR Director
KFC Vietnam

ROUNDTABLE C

Gen-Z in Action: Attraction and Retention

Roundtable Leader:
Jessica Nguyen
Country Head of HR – Vietnam, Cambodia & Laos
DHL Global Forwarding

ROUNDTABLE D

Supercharging a Skills-based Talent Strategy

Reserved for Sponsor
ROUNDTABLE E

Embracing Workplace Flexibility for Competitive Advantage
ROUNDTABLE F

Aligning Human Capital Investments with Business Needs

Reserved for Sponsor
3.00pm
Afternoon Tea Break
3.30pm
Advancing Talent Development and DEI through Inclusive Leadership
  • Valuing diverse perspectives and fostering equity and inclusion in all aspects of leadership
  • Utilising knowledge management to facilitate DEI priorities and overcome challenges
  • Practical strategies to drive meaningful change, equitable workplace opportunities and business impact

Simon Thuc, Deputy General Director & Vice President, HR – ITL Corporation

4.00pm
Capability Building and Ensuring a Robust Future Talent Pipeline
  • Constructing an adaptable and future-ready talent management strategy
  • Deploying effective career and leadership development programs to nurture diverse talent
  • Realising a proactive succession plan that supports future-fit business benchmarks and goals

Lily Lan, HR Director - Stavian Group

4.30pm
Closing Remarks & End of Conference

DAY 2: CHRO WORKSHOP AGENDA

From Talent to Triumph: Empowerment Through Coaching

Date: 20th March 2025
Time: 8.30am-3pm
Facilitator: Nguyễn Hoàng Nam, Peak Performance Coach & International Facilitator - S-PEAK & MDT Training

WORKSHOP DELIVERABLES

Key Deliverables of the Workshop
  • Practical Tools and Techniques: Participants will gain actionable coaching frameworks and high-quality questioning techniques for immediate implementation.
  • Enhanced Skills: Improved ability to foster trust, build psychological safety, and drive talent growth through advanced listening skills.
  • Coaching in Action: Making coaching a natural part of daily interactions to foster continuous talent development and organisational success.

Key Facilitation Methods
  • Activity-Based Learning (ABL): Engaging participants through practical exercises and hands-on activities to reinforce key concepts.
  • Coaching in the Moment: Real-time coaching demonstrations to showcase practical application and impact.

WORKSHOP AGENDA

08.30am
Registration & Networking
09.00am - 10.30am
Pillar 1: Coaching as a Catalyst for Talent Development
  • Unlocking Potential: The strategic role of coaching in developing high-potential employees into impactful leaders.
  • Maximising Talent Potential: Using coaching as a catalyst for leadership growth and skill development.
  • Aligning with Organisational Goals: Integrating coaching outcomes to directly contribute to business success and sustainability.
  • Interactive Discussion: How to apply Coaching in daily processes to boost talent development and drive growth?
10.30am - 11.00am
Morning Break & Networking
11.00am - 12.30pm
Pillar 2: High-Quality Questioning Skills for Talent Development
  • The Mindset for Excellence: Adopting a curiosity-driven, growth-focused approach to elevate coaching conversations.
  • Talent Development Coaching Model: A structured framework for delivering impactful coaching through high-quality questioning.
  • Practical Application: Role-playing scenarios to master advanced questioning techniques and effectively address talent development challenges.
12.30pm - 1.30pm
Lunch & Networking
1.30pm - 3.00pm
Pillar 3: Cultivating Trust & Safety to Enhance Coaching Applications
  • Building Foundations for Success: Establishing trust and psychological safety as essential components of effective coaching relationships.
  • Behavioural Transformation Model: Applying trust-based strategies to unlock and sustain internal talent growth.
  • Interactive Engagement: Hands-on exercises to refine advanced listening skills and strengthen trust-building practices.
3.00pm
End of Workshop

2025 CHRO VIETNAM SPEAKERS

Ho Thi Bach Quyen (Winnie)

Head of Culture & People
Stada Vietnam

Nguyen, Thi Hong Thuy (Jessica Nguyen)

Head of Human Resources (VN, KH, Laos)
DHL Global Forwarding

Lily, Lan Le Quynh

Human Resources Director
Stavian Group

Nguyễn Hoàng Nam

Peak Performance Coach & International Facilitator
S-PEAK & MDT Training

Phuong-Anh Nguyen Hoang

Vice President Human Resources
Marico Southeast Asia

Vo Thi Thu

HR Director
KFC Vietnam

Nguyen Hong Nhung

BOM (member of Board of Management) - Chief Human Resources Officer (CHRO)
Loc Phat Bank Vietnam (LPBank)

Ngoc-Tam Nguyen

Associate Director
Masan Consumer Holdings

Nguyen Quoc Thuc (Simon)

Deputy General Director (Indo Transportation & Logistics)
Vice President of Human Resources

Phan Nam Tran

Human Resources Director
FrieslandCampina Vietnam

Tran Thi Nguyet Oanh

SVP & Country Head of Human Resources
HSBC Vietnam

Ho Thi Bach Quyen (Winnie)

Head of Culture & People
Stada Vietnam

Pham Lan Anh

CHRO
Generali Vietnam Life Insurance

Dr. Phan Thi Hong Xuan

Director – Centre for ASEAN Human Resources Research & Training
Ho Chi Minh City University of Social Sciences & Humanities

Krista Pederson

Managing Director – Asia Pacific
Hogan Assessment Systems

An Vo

Managing Partner & Regional Director – Asia Pacific
Janus Executive Search & Talent Advisory

Ton That Anh Vu

CHRO
Manulife Vietnam

Nguyen Hoang Phuong Anh

Vice President, HR
Marico South East Asia

Nguyen Tam Thanh

CHRO
Masan Group

Alexis Pham

Chief People Officer
Masterise Group

Le Thanh Khang

Head of HR
Nestlé Vietnam

Le Bui Thi Mai Uyen

Business Executive Officer, Director of Dairy Business Unit
Nestlé Vietnam

Tran Thi Thu

HR Director
Nutreco International Vietnam

Tong Thi Nhi Ha

Consultant & Facilitator
PACE Institute of Management

Lieu Thi Bich Lam

HR Director
Schindler Vietnam

Tran Minh Huong

Country Head of HR, Vietnam
Standard Chartered Bank

Phung Minh An

Group Head of Talent Management & Organisational Development
Techcombank

Joanne Flinn

Chairwoman
The ESG Institute

Denise Truong

Founder, Certified Trainer & Coach
TYDE Consulting

Le Thi Kim Anh

Vice President, Managing Director
Vietnam Human Resources Association (VNHR), Dynamic Consulting

Le Thanh Nguyen An

CHRO
VinaCapital

Ngo Thanh Phong

Country Sales Manager
Workforce Optimizer

ESG MASTERCLASS

Sustainability in Action
for CHROs

In conjunction with the CHRO series, HRM Asia will be launching a Masterclass series which offers HR leaders a chance to learn and hone their skills in special interest topics from experienced industry practitioners. Kicking off the masterclass series, the inaugural masterclass session entitled, "Sustainability in Action for CHROs" will be focusing on ESG to equip HR leaders with a solid perspective on the current ESG standards, pressures and future directions of Sustainability so that they can effectively guide the business and its people to attain the organisational ESG goals.

1 day workshop
14th June 2024

Vietnam

Sheraton Saigon Hotel & Towers
Ho Chi Minh City, Vietnam

14th June 2024
9am - 9.15am

CHROs and the Sustainability Challenge

  • Sustainability and the role of the profession plays in transition to Carbon Neutral
Instructor

Joanne Flinn, Chair of the ESG Institute

9.15am - 10.45am

ESG Masterclass #1: ESG Trends, Issues and Challenges

  • What is ESG
  • ESG trends and challenges in business
  • Implications to Leadership Responsibility
  • Understanding the additional duties of your company directors
  • Demystify Net Zero, Regenerative and Circularity
  • Understand ESG-123™ and how to guide your fellow business leader in sustainability
  • What is Sustainability Leadership today?
Instructor

Joanne Flinn, Chair of the ESG Institute

Morning tea
15 mins
11am - 12.30 noon

ESG Masterclass #2: The Environment. Risk, Opportunities and Value

  • Science based origin of 'E'
  • Understand the 5 principles of ‘E’ related financial disclosure
  • Implications of Double Materiality
  • Evaluate implications to your Value Chain and what it means to people and culture
  • What people can do to reduce sustainability driven business risks
  • Principles for KPIs, metrics and measuring E from the HR perspective
Lunch
1 hour
1.30pm - 3pm

ESG Masterclass #3: Social and Governance

  • Understand 7 elements of Social in the unique context of the HR profession
  • Sustainability updates to the 8 elements of good Governance
  • Four challenges faced by retail businesses
  • Identifying the impact of your business on social
  • The value HR brings to staying on customer procurement lists and avoiding greenwashing
Afternoon tea
15 mins
3.15pm-4.45pm

ESG Masterclass #4: Comply or Transform. Ready for the Future

  • Introduction to ESG linked reporting standards
  • What banks, insurers and investors are increasingly looking for
  • Creating an HR strategy for transformation using the ESG-123 Maturity Model™
  • How to select priorities to accelerate business results, your impact and show progress
Instructor

Joanne Flinn, Chair of the ESG Institute

4.45pm-5.30pm

Participants of the full day are eligible to take the ESG-123 foundations Assessment

Successful candidates receive a certificate of achievement, a badge for use on their resume and LinkedIn Profile, and a year’s membership to the ESG Institute as an Associate Member

Online assessment

ESG VIETNAM SPEAKER

Joanne Flinn

Chairwoman
The ESG Institute

CHRO VIETNAM PARTNERS

PREMIUM SPONSOR

ASSOCIATE SPONSORS

SUPPORTING PARTNERS

ticket prices and information for CHRO Vietnam

 
1 to 4 delegates (USD)
5 or more delegates (USD)
Day 1: CHRO Conference US$149 per delegate US$129 per delegate
Day 2: CHRO Workshop US$399 per delegate US$379 per delegate
[Bundle] Day 1 & Day 2: CHRO Conference & Workshop US$499 per delegate

Take advantage of our pricing from January 1 to February 28, 2025.

Register now

Reserve your
tickets now.

The CHRO series promises to be exciting this year.
But it'll be even better with you with us.

introduction

Specially designed for CHROs and human resource leaders, this programme will equip you with the most current ESG landscape, identify where your organisation is strong and where critical capacities are needed while getting you up to speed with Sustainability so that you can inspire your organisation, speak powerfully to your CFO on the business value for investing in your people and creating impact.

About The Workshop

4 key points.
All in 1 day.

With the pressure for Sustainability and ESG disclosure coming from stakeholders ranging from employees, customers, regulators and investors, this one day workshop drills into 4 challenges leaders in Asia face.

Based on the book Greensight ~ The Sustainability Guide for Company Directors.

ESG landscape

Explore and have a clear understanding of the ESG landscape, and how to adequately approach it.

Pressure for change

Identify where and how the pressure for change is coming from, and the urgent need for transformation.

Gain clarity on key capabilities

Gain clarity on key capabilities required in the next 12-18 months

Articulate implications

With these insights, better articulate the implications of these in terms of business opportunities, risks and roles.

Key Topics Covered

Lots to take home.
Much to takeaway.

This workshop is designed to give you a solid grounding in the current standards, pressures and future directions of Sustainability so that you can guide your business colleagues effectively.

On completion, you will be able to answer 5 important HR questions:

What is Sustainability in the work environment?

What’s happening to stakeholder expectations? And how does this impact HR?

What can you do to become a Sustainability Partner to the business?

How can you use Sustainability driven competency models?

How can you track and measure results?

At a personal level, you will enhance your leadership position by:

Simplifying the alphabet soup of acronyms that surround ESG

Helping your C-suite answer 3 critical questions

Demystifying Net Zero, Regenerative and Circularity

Integrating Sustainability into management and leadership

Outlining what to say to the CFO if and when you get pushback

How to avoid greenwashing and the resulting damage to your employer’s brand and employee value proposition

Ho Thi Bach Quyen (Winnie)

Head of Culture & People – Stada Vietnam
Bio

Ms. Ho Thi Bach Quyen (Winnie) brings over 18 years of experiences in Human Resources across the Fast Moving Consumer Goods, Retail, and Pharmaceutical industries. She has held diverse roles, including HR Head/ Center Of Expertise Head positions both locally as well as regionally across Asian markets. Her experience spans various business models in multinational companies and large-scale local corporations with Private Equity funding.

Ms. Quyen graduated Executive MBA from University of Hawaii, Shidler College, with Distinction Graduation. She was honored to join Beta Gamma Sigma (BGS), an elite group of top 20% of masters students at the world’s most prestigious, AACSB-accredited business schools.

As a great believer in paying it forward, Ms. Quyen has been Interview Lead for AMCHAM Scholarship for more than ten years. She is also an active member of AMCHAM (American Chamber of Commerce) Scholarship Alumni.

Nguyen, Thi Hong Thuy (Jessica Nguyen)

Head of Human Resources (VN, KH, Laos) – DHL Global Forwarding
Bio

Ms. Nguyen Thi Hong Thuy (Jessica) graduated MBA Human Resources from Southern Columbia University in 2011. She brings over 20 years of experiences in Human Resources Management across the different industries from FMCG, Hospitality to Logistics and Supply Chain. Thuy is currently the Head of Human Resources at DHL Global Forwarding (Vietnam, Cambodia, Laos), where she has gained some remarkable achievements – leading country HR team to achieve Great Place To Work and Top Employer for many continuous years. In addition, Thuy has developed and enhanced many initiatives in health and wellbeing, employee engagement, talent acquisition, talent development, organizational and performance improvements.

Lily, Lan Le Quynh

Human Resources Director – Stavian Group
Bio

Ms. Lan Le is currently the Human Resources Director at Stavian Group, where she has achieved remarkable success. She has spearheaded the “HR – Happy Relationship” strategy, significantly enhancing employee engagement and satisfaction. Additionally, she has developed comprehensive wellbeing benefit structures, prioritizing the physical, mental, and emotional health of employees. Her strategic initiatives have ensured operational efficiency and adaptability across the organization. Thoughout her over 20 years of intensive experiences, Ms. Lan has gained extensive expertise in HR strategy, talent acquisition, and organizational development, consistently driving improvements in employee engagement and organizational performance.

Nguyễn Hoàng Nam

Peak Performance Coach & International Facilitator – S-PEAK & MDT Training
Bio

Nam is a seasoned Trainer/Facilitator/Coach with an impressive decade-long track record of transforming professionals from a wide spectrum of enterprises. His expertise traverses the realms of leadership, sales, marketing, customer service, event management, and comprehensive training and development.

His unique journey has led him through the corridors of corporate behemoths as well as the dynamic landscapes of start-ups, providing him with a well-rounded perspective that seamlessly blends practical insights with refined training
methodologies. His prowess extends to building and nurturing robust sales teams, architecting efficient sales processes, and crafting immersive customer experience journeys.

What sets him apart is his unyielding passion for training, evident in his energetic and engaging sessions. He’s a true advocate for innovation, consistently exploring novel training methods and tools to inspire learners, channel their focus, and elevate overall learning outcomes. His extensive portfolio encompasses leadership training, sales training, train-the-trainer programs, impactful mentorship, transformative coaching, and holistic personal development.

In this trainer, you’ll discover a dedicated professional whose multifaceted expertise and unwavering commitment are poised to empower your team and drive lasting growth.

Phuong-Anh Nguyen Hoang

Vice President Human Resources – Marico Southeast Asia
Bio

Phuong Anh brings 27 years of diverse professional experience, with over 22 years dedicated to the HR field across multiple industries including life insurance, HR consulting, pharmaceuticals, and FMCG. Throughout her career, she has made significant contributions, particularly in building company culture, employer branding, and driving organizational transformation in collaboration with business leaders.

With more than 14 years serving on executive boards in various companies, she is particularly recognized for her ability to drive success through people, fostering environments where both individuals and the organization thrive.

As a people-centric leader, Phuong Anh’s passion lies in creating lasting impact by developing talent and aligning human resources with the overall business strategy.

Vo Thi Thu

HR Director – KFC Vietnam
Bio

With over 16 years of experience across diverse industries, VO THI THU is a visionary HR leader recognized for transforming HR functions into strategic business partners. As Head of HR at KFC Vietnam, she has driven impactful change by leveraging data and digital tools to optimize talent management, enhance employee engagement, and deliver measurable results. Her expertise spans deploying AI in HR to empower teams, achieving success in HR digitalization, and harnessing data-driven decision-making as a game-changer. A passionate advocate for innovation in HR, VO THI THU inspires HR professionals to embrace technology and data to shape the future of work and thrive in a rapidly evolving landscape.

Nguyen Hong Nhung

BOM (member of Board of Management) – Chief Human Resources Officer (CHRO) – Loc Phat Bank Vietnam (LPBank)
Bio

Here’s a brief summary of my brief bio in banking, focusing on four key areas:
• Human Resources Strategy: Led the development and implementation of HR strategies aligned with business goals, including organizational restructuring and optimizing recruitment processes.
• Talent Management: Designed and implemented talent management programs to attract, develop, and retain high-performing employees, including career development and performance evaluation frameworks.
• Employee Policies: Developed policies on compensation, benefits, and employee support to ensure compliance and address workforce needs.
• Training & Workforce Development: Built training programs to enhance technical skills, soft skills, and leadership capabilities for employees across all levels.

This experience has been primarily shaped by my role as leadership positions in the banking sector.

Ngoc-Tam Nguyen

Associate Director – Masan Consumer Holdings
Bio

For a decade, Ngoc-Tam has been immersed in FMCG supply chain and production, driving digital transformation from the ground up. She has rebuilt processes, developed tools, and restructured teams, focusing on talent development through custom training and strategic role placement. Since 2019, she’s been exploring cutting-edge tech like machine learning forecasting and blockchain traceability, always seeking ways to better connect the business and ultimately serve internal & external customers.

Nguyen Quoc Thuc (Simon)

Deputy General Director (Indo Transportation & Logistics) – Vice President of Human Resources
Bio

ITL Corporation
Mr. NGUYỄN QUỐC THÚC (Simon) is currently the Deputy General Director of ITL Corporation (INDO TRANSPORTATION & LOGISTICS), Vice President of Human Resources, responsible for Human Resource Strategy for ITL Group and its member companies (including Sotrans Group). He has been working at ITL for more than 8 years. Previously, he held some Senior positions at Masan Trading (Deputy General Director), Saigon Paper (General Director) and Nguyen Kim Retails chain (Electronics), Bridgestone (Tires).

Mr. THÚC has a progressive, open-minded approach to human resource strategy, especially in the field of Logistics. He focuses on people development & how to build up a strong workforce 3S (Sharp – Speed – Solid as ITL standards). He has been developing Young team being aimed at the future growth of ITL, tailored specifically to the unique characteristics of the industry.

In last May 2024, he got an Award “ Global Inclusive Talent Leadership Awards (ITLA 2024)” is a prestigious global initiative by Software Verdict, dedicated to recognizing and celebrating a community of Talent Leaders (Mighty Ninety Winners) from over 53 countries across 6 continents, companies that excel in creating exceptional workplace cultures (DEI).

Phan Nam Tran

Human Resources Director – FrieslandCampina Vietnam
Bio

Ms. Phan Nam Tran, with almost 30 years of working experience in human resources, currently holds the position of Human Resources Director at FrieslandCampina Vietnam. Prior to joining FrieslandCampina Vietnam in late 2018, Tran held the position of HR Director for 6 years at Harvey Nash Vietnam. Ms. Tran started her HR career in Unilever Vietnam, spending her 17 years holding various managerial positions as Human Resources Director_Business Partnering for Marketing, Sales, Finance, Manufacturing and Shared Services functions, Corporate Development Manager and Strategic Business Development Manager as well as spending 2 years on international assignment as Unilever Global Auditor.

Ms. Tran is very passionate of talent development especially in providing guidance and career orientation to young talents who genuinely own a passion and wish to make it true.

Tran Thi Nguyet Oanh

SVP & Country Head of Human Resources – HSBC Vietnam
Bio

Oanh Tran began her career with HSBC in 2004 as the Project Manager to set up the Hanoi branch. Following the successful branch launch in 2005, she was appointed Deputy Branch Manager and helped set-up and develop from scratch the Service Operation department in Hanoi to support business development.

In 2009, Oanh was appointed Vice President for the Corporate Team, Global Banking, in the North of Vietnam and then moved to head the Financial Institutional Group (FIG) team in May 2010 for which Oanh played an instrumental role in setting the business strategy and driving sales. In August 2010, she was appointed Chief Executive Officer of the Hongkong and Shanghai Banking Corporation Ltd., Hanoi Branch, while remained holding her position as Associate Director, FIG, covering Vietnam, Laos and Cambodia. She was promoted to Director in March 2014, remaining Head of the FIG business in Vietnam, cum Chief Executive Officer of the Hongkong and Shanghai Banking Corporation Ltd., Hanoi Branch. In March 2016, Oanh took the role of Director, Head of Corporate Banking of Wholesale Banking in the South. In September 2019, she has made the significant move in her career path to take the leadership role in Human Resources team of HSBC Vietnam, continuing to improve HSBC Vietnam’s people strategy, building world class generation of bankers and contributing to the growth of the bank in Vietnam.

Oanh holds a Bachelor of Arts majoring in English from Hanoi University and a Bachelor of Economics majoring in Banking and Finance from National Economics University. She also holds a Master of Economics majoring in Banking and Finance awarded jointly by the Université Paris-Dauphine and ESCP-EAP.

Pham Lan Anh

CHRO – Generali Vietnam Life Insurance
Bio

Lan Anh graduated from RMIT University, majoring in banking and finance. She has 10 years of experience working overseas in America and New Zealand. She returned to Vietnam in 2009 and started her career in HR with Prudential Vietnam – The leading life insurance company in Vietnam. She has been the business partner to work alongside and find solutions for business growth in terms of the people agenda. After that, Lan Anh moved to Friesland Campina Vietnam in 2013 – A leading dairy company in Vietnam. This is a different industry for Lan Anh to adapt with the new skills and knowledge to support the business in people strategy.

As part of her career development, Lan Anh moved to Head of HR in Generali Vietnam in 2018. In this position, she covered all aspects of people development, including talent development, data analytics, productivity management, employee engagement and talent acquisition. Given the strong infrastructure, Generali Vietnam has achieved best place to work in Vietnam, HR excellence in talent development and a happy workforce.

Dr. Phan Thi Hong Xuan

Director – Centre for ASEAN Human Resources Research & Training – Ho Chi Minh City University of Social Sciences & Humanities
Bio

Assoc. Prof. Dr. Phan Thi Hong Xuan has received a PhD degree on Cultural Anthropology at HCMUSSH-VNU-HCM in 2008. She has extensive experience in research and teaching at the University of Social Sciences and Humanities, Vietnam National University – Ho Chi Minh City. She said has been the Chair of 5 scientific research projects at the level of the Ministry of Education & Training of Vietnam, Vietnam National University – Ho Chi Minh City.

Besides being Director of CVSEAS (Center for Vietnam & Southeast Asian studies), Assoc. Prof. Dr. Phan is a Head of the Department of Economic Social and Cultural Urban, Faculty of Urban studies, HCMUSSH, VNU; Chairwoman of Vietnam – ASEAN Friendship Association in Ho Chi Minh City. From the period of 2016 – 2021, she was a member of People Committee of HCMC.

Krista Pederson

Managing Director, Asia Pacific – Hogan Assessment Systems
Bio

Krista Pederson is the Managing Director – Asia Pacific for Hogan Assessment Systems, based in China. With over 15 years of international business experience and advanced fluency in Mandarin Chinese, she focuses on expanding Hogan’s brand and accelerating business growth in the Asia region. Krista frequently speaks at major industry conferences and events, sharing insights about Hogan’s perspective on cross-cultural leadership and talent development. She also manages the Hogan WeChat channel and collaborates with the Data Science team on culturally adapting Hogan’s assessments.

Krista holds a Master’s degree and is a PhD candidate in Organisational Development & Change at Fielding University. She graduated Magna Cum Laude from Baylor University and studied at Tsinghua University.

An Vo

Managing Partner & Regional Director – Asia Pacific
Janus Executive Search & Talent Advisory
Bio

Under An’s leadership, Janus Executive Search has become a strategic talent partner with leading organisations in Vietnam, fulfilling key C-level and high impact positions across banking, financial services, retail, real estate, manufacturing and technology industries. Janus’s approach has set it apart from competitors in which clients are provided with high-touch and customised talent acquisition services, served by high quality consultants with solid track record in dealing with top international talents.

Before Janus, she was the Vice President of HR, Head of Talent Acquisition for Techcombank, leading a team of 50 people to deliver 3,500 recruitment volume annually. Prior to Techcombank, she was the Head of HR at Hong Leong Bank Vietnam.

Before joining the banking industry, An was working at BAT in different roles in HR. She was the HR Business Partner and Talent Brand Lead, Talent Acquisition Head for East Asia Area, responsible for devising and implementing talent acquisition and talent brand strategy for Vietnam, Cambodia and the Philippines. In her role as Talent Acquisition Director, An has impressively transformed BAT’s recruitment model in Vietnam within two years. She has led the organisations she’s been through to win several reputed awards, including Anphabe Top 2 Employers in Banking industry, the Top 10 LinkedIn Social Recruiters in Asia in 2015, Top 3 Employer Brands in Asia Pacific in 2016, and many more.

An holds a Double Bachelor Degree in International Relations and French from Mount Holyoke College (USA) and Master of Science Degree in Media & Communications Management from University of Stirling (Scotland).

Ton That Anh Vu

CHRO – Manulife Vietnam
Bio

Ton That Anh Vu has joined Manulife Vietnam since August 2022 and is currently CHRO. He is responsible for driving the people agenda and human resources priorities for Manulife’s entities in Vietnam.

Vu has built his professional career in the banking and finance sector in Vietnam and Canada. He has held various management roles in the areas of retail banking, trade finance, risk management, compliance, communications, government relations and human resources. He was the Country Head of Human Resources for HSBC and Prudential in Vietnam from 2011 to early 2018. His recent appointment was Director, Global Trade & Banking with CIBC in Toronto.

Vu has obtained his MBA from Maastricht School of Management and graduated from Law University in Ho Chi Minh City.

Nguyen Huong Phuong Anh

Vice President, HR – Marico South East Asia
Bio

Phuong Anh has 27 years of working experience, in which she is a HR practitioner in more than 22 years in life insurance, HR consulting, pharmaceutical and FMCG industries. Prior to Marico, she worked for Pfizer Vietnam.

Phuong Anh has a wealth of experience in HR, with more than 14 years as a member of boards in different companies. In her HR career, she has been leading many critical HR projects. Her remarkable contribution was to build culture, employer branding, and transformation together with business leaders. Phuong Anh is also recognised as a solid people leader who is very passionate about driving success with people and for people.

Nguyen Tam Thanh

CHRO
Masan Group
Bio

Nguyen Tam Thanh holds the position of CHRO at Masan Group, and is a HR business leader with more than 25 years of international HR leadership experience across industries, such as financial, business services, healthcare, supply chain, manufacturing, retail, FMCG and F&B. She has broad knowledge and market insights achieved through regional and global roles that turn into fruitful business partnerships, and is committed to bringing people and business together to create excellent and sustainable performance, today and tomorrow.

Prior to Masan Group, Thanh worked at Cargill as the Regional Business HR Director for Thailand / Vietnam. Before joining Cargill, she worked at IKEA Group as the Regional HR Manager for Southeast Asia (Vietnam, Thailand, Indonesia, Malaysia).

Thanh holds a Bachelor degree in Business Management from The Ho Chi Minh University, and an Executive Education in Strategic HR from the University of Michigan, Stephen M. Ross School of Business.

Alexis Pham

Chief People Officer – Home Credit Vietnam
Bio

With a wide range of experience in human resources management spanning ~ 20 years in both end-market and regional HR leadership roles, Alexis specialises in talent management and development, organisational development and HR business partnering. She is currently Chief People Officer at Home Credit Vietnam. Prior to this, she was CHRO at Techcombank for 5 years and then CHRO at One Mount Group for 2 years, and together with the HR team, had built both Techcombank and One Mount Group to stand among Vietnam’s Best Places to Work in banking, financial services and technology and digital industries.

Before joining Techcombank in 2015, Alexis was Regional Head of Talent & Organisational Development for British American Tobacco (BAT) Asia Pacific. Before that, she was Head of HR, Vietnam Cluster, leading HR for BAT Vietnam, Cambodia, the Philippines and Myanmar. With experiences working in both MNCs and local organisations alike and industry exposure ranging from FMCG to banking and financial services to high-tech and digital, Alexis is well-versed with the opportunities and challenges in different types of organisations and is known for her abilities to design and execute practical and relevant solutions that add value to these organisations.

Alexis graduated from Nanyang Technological University, Singapore in 2003 with a Bachelor of Business Management. She was consistently on the Dean’s List, and as the top student of her cohort, earned First Class Honours upon graduation.

Le Thanh Khang

Head of HR – Nestlé Vietnam
Bio

Having more than 16 years of experience in human resources and business intelligence, with diverse perspectives and working experience in the Nestlé Indochina region (Vietnam, Thailand, Myanmar, Laos and Cambodia), Khang has previously held a regional HR role in Switzerland (Nestlé headquarters) and has led multiple organisational development projects across various countries in Asia.

Khang’s passion lies in people development, youth development, building capabilities, and driving organisational transformation that aligns with the strategic objectives and growth of the business.

Le Bui Thi Mai Uyen

Business Executive Officer, Director of Dairy Business Unit – Nestlé Vietnam
Bio

With 17 years of experience in FMCG across various categories, Uyen is a passionate brand builder and business owner driven by a deep curiosity and a desire to understand consumer insights. She firmly believes in driving sustainable business results through consistent and long-term brand building strategies.

As a Gallup Strength Finder coach, Uyen is constantly fascinated by exploring new business opportunities and innovative business models, approaching them with an agile working mindset. One of her core values is the development of teams based on the principles of Strength Finder and empowerment. She believes in harnessing the unique strengths of individuals to create high-performing teams that drive exceptional results.

Tran Thi Thu

HR Director Nutreco International Vietnam
Bio

Tran Thi Thu is a seasoned HR professional with more than 18 years of experience in Manufacturing, Building & Construction, Renewable Energy, Trading, Real Estate and Aquaculture industries for global and Vietnamese organisations, including American Standard, Holcim and REE Corporation.  She is currently HR Director of Nutreco International Vietnam.

Possessing a HR generalist background with great exposure to talent development and HR business partnering skills, Thu has proven experience in developing and executing a wide range of compensation and benefits, succession planning, performance management, young talent, leadership development programs, talent management and initiatives for strategic HR projects.  She holds a Bachelor’s degree in Business Administration.

Tong Thi Nhi Ha

Consultant & Facilitator – PACE Institute of Management
Bio

Tong Thi Nhi Ha (Ha Tong) is an independent facilitator and consultant in human resource management, talent development, and leadership development. She has more than 25 years of experience working with corporate clients including multinational companies and local corporations from a wide array of industries. Before that, she had served an HR Director for more than 15 years at leading corporations of hospitality and retail, including Rex Hotel Saigon, InterContinental Asiana Saigon, Sofitel Saigon Plaza, New World Saigon Hotel, and Central Group Vietnam. Most recent she was in charge as Cluster Director of Learning and Development for some brands of Marriott International in Vietnam.

Ha is a certified facilitator of Hogan Assessment. She is also a consultant and facilitator at PACE Institute of Management and Talent Assessments Vietnam.

Ha earned a Master’s degree in Business Administration, majoring in human resource management from Columbia Southern University (U.S). She also holds the SHRM Certification of Senior Certified Professional (SHRM-SCP).

Lieu Thi Bich Lam

HR Director – Schindler Vietnam
Bio

Lieu is currently the HR Director of Schindler Vietnam, a Swiss elevator and escalator company. Schindler is a leading provider of sustainable and smart urban mobility. Prior to joining Schindler, she has more than 25 years of diverse working experience in multinational companies like Novartis, Sandoz, Dutch Lady, Akzo Nobel, Dairy Farm International and Group Société Générale.

As a seasoned HR Director committed to driving organisational success through effective people management strategies, Lieu’s career journey has been defined by a relentless pursuit of excellence in talent acquisition, employee development, and fostering a positive workplace culture. Throughout her tenure, Lieu has developed a deep understanding of HR best practices and compliance requirements, ensuring that the organisation remains at the forefront of industry standards.

As a strategic partner to senior leadership, Lieu leverages her expertise to provide insights and recommendations that drive business growth and enhance employee engagement. Her approach is characterised by a focus on collaboration, transparency, and a genuine commitment to supporting the professional growth and well-being of the workforce.

Lieu is passionate about creating inclusive environments where every employee feels valued and empowered to reach their full potential. With a track record of success in optimising HR processes and driving positive change, she is dedicated to leading our organisation towards continued excellence in people management and organisational effectiveness.

Tran Minh Huong

Country Head of HR, Vietnam
Standard Chartered Bank
Bio

Minh Huong is currently the Country Head of HR at Standard Chartered Bank (SC), Vietnam.  She has 28 years of working experience for SC and held various senior leadership roles, such as Head of Credit Risk Control, Head of Wholesales Banking Operations, CIO responsible for Technology & Operations of SC, before moving to Country Head of HR role in 2014.  She was the first female and localised CIO within SC Group in 2009.

Under Minh Huong’s HR leadership, SC Vietnam has been recognised as the Best Companies to Work for in Asia by HR Asia for 5 consecutive years (2018 – 2022), Great Place to Work 2023 certified by GPTW and being the first entity in Vietnam and the third organisation worldwide certified for EDGE (Equity, Diversity and Gender Equality) at the highest LEAD level. Minh Huong always strikes a balance between her personal life and work by practicing mindfulness.

Phung Minh An

Group Head of Talent Management & Organisational Development – Techcombank
Bio

Ms. Phung Minh An is currently Head of Talent Management & Organisational Development, Human Resources Management Division, Vietnam Technological and Commercial Joint Stock Bank – One of the leading banks in Vietnam.

Ms. An’s diversified background in leading risk management and strategy brings a very interesting approach to HR management at Techcombank, where she is able to combine a comprehensive and far-sighted vision with realistic execution programs. In addition, with more than 20 years at Techcombank, it is unarguable that Ms. An has a deep connection with the organisation and the people in it, demonstrated by her aspiration to make the life of Techcomers greater everyday.

Joanne Flinn

Chairwoman of the ESG Institute
Bio

Thought leader, award-winning author and respected international keynote speaker, Joanne Flinn has brought inspiration, insight, and action to audiences across countries and industries. Her deep experience enables her to share true insights about digital disruption, change and leadership. Her empathy and realism help people succeed in business and life. As the Chair of the Environment, Social and Governance (ESG) Institute, Joanne works with Chairman and CEOs of global entities to develop, scale and deploy sustainability strategies.

Denise Truong

Founder, Certified Trainer & Coach – TYDE Consulting
Bio

Denise has acquired the fundamentals of change management with a strong focus on human development in an international context. Certified by IDEO U, HarvardX and in the Process Communication Model®, she has trained teams across various industries from media to industrial factories in Vietnam. She conducts training programs of leadership, communication and management skills. Learner-centric, her training aims at solving conflicts and smoothening intercultural communication while keeping the internal harmony and ecology of her customers.

Denise was also invited as a special guest in TEDx Talk (Why Emotional Awareness to Solve Conflicts), Vietsuccess (NASA’s best skills to manage stress in your team), etc.

Le Thi Kim Anh

Vice President, Managing Director – Vietnam Human Resources Association (VNHR), Dynamic Consulting
Bio

Kim-Anh Le has a total of more than 30 years’ working experience, 15 years in senior management and exposure to human resources, production and sales. She has experience in both strategy and implementation of HR management, particularly in organisation restructure, developing performance management system, living up company culture, refining remuneration structures, implementing talent management and career development plans for high-potential employees.

Kim-Anh Le has delivered various consulting projects for foreign invested and local companies: Refining performance management system, developing competency framework, setting up assessment and development centre, outplacement of consulting services. She also conducted various workshops and talks related to change management. As a respected local HR practitioner, she has also been invited as guest speaker at several local and regional HR conferences / seminars (VNHR, Belux, HR Singapore, Samsung, AIA, JLT, etc).

Kim-Anh Le holds a Master of HR Management from USA and BS (Pharmacist) from the Medical & Pharmaceutical University of Ho Chi Minh City. Besides, she also possesses various certificates related to Sales Management, Safety Management, as well as certified in human theories (DISC, Insight Discovery, Master Performance Consultant, NLP Practitioner, ODCP).

Le Thanh Nguyen An

CHRO – VinaCapital
Bio

Ms. An Le joined VinaCapital in 2008 after working for Li & Fung Group for six years and has been an integral part of the team for over 15 years. With 23 years of extensive experience in HR management, she holds a Master’s degree in Human Resources Management from Massey University, New Zealand, a Bachelor of Banking, and a Bachelor of English from Open University.

Ms. Le is a Certified Professional Coach who received a certificate from the Vietnam Coaching Institute. Ms. Le currently oversees both HR and administrative functions within the organisation. Her expertise lies in strategic HR planning, performance management, total rewards, and organisational and employee development. She is dedicated to delivering talent acquisition, retention and motivation solutions that contribute to the growth and development of our company’s most valuable asset – Our people. Ms. Le is committed to helping individuals reach their full potential.

Ngo Thanh Phong

Country Sales Manager Workforce Optimizer
Bio

A pioneer in the AI-powered workforce optimisation management solution space, Phong is the country sales manager at Workforce Optimizer in Vietnam.  He started his career as the quality controller at Bayer, logistics transformer at Zuellig Pharma and Schneider Electric, SAP project management at Friesland Campina before moving on to Country Manager at Honeywell Logistics Solutions for 4 years (a Fortune 100 software-industrial company).

With the passion in digital business transformation journey, Phong commits to delivering a high standard level of customer service, advanced and accessible solutions to help maximise the workforce productivity in enterprises.