

CHRO Series MALAYSIA

Navigating the Future of HR:
Shaping Innovation and Growth in Malaysia
15 – 17 July 2025
Sofitel Kuala Lumpur Damansara
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The 2025 Event covers:
Fusing AI & People-Enabled Intelligent Organizations to Transform the Future HR Landscape
HR technology investments in Southeast Asia are set to grow at 15% CAGR (2025-2030), with Malaysia leading in AI-driven workforce efficiency, wellness, and productivity. With AI as a national vision, the Malaysian government is driving advancements in decision-making, workforce development, automation, and HR transformation, placing increasing pressure on HR leaders.
CHRO Series 2025 will address key challenges in this evolving digital economy, focusing on technology-driven improvements in wellness, engagement, learning, and organizational performance.
This year, the event expands to three days:
✔ Workshop 1 – July 15, 2025
✔ Main conference – July 16, 2025
✔ Workshop 2 – July 17, 2025
Join 150+ CHROs for high-level networking, best practice sharing, and insights from top HR thought leaders to drive business success.
CHRO Malaysia
CHRO AGENDA
AGENDA SUBJECTED TO CHANGES
Malaysia
6 Jalan Damalela, Bukit Damansara,
Kuala Lumpur 50490
15th - 17th July 2025
8.00am
Registration & Networking
8.45am
Organiser’s Welcome Address
8.50am
Chairperson’s Opening Remarks
9.00am
KEYNOTE
Challenges and Opportunities for HR and Workforce Preparedness in the Digital Economy
- Leadership approaches in driving change, enhancing operational maturity and reshaping HR practices
- Examining current trends, needs and expectations of employers versus employees
- Developing new competencies and leveraging the digital ecosystem to create added value
9.30am
CXO THINK TANK
HR in Boardroom - From CEO's perspective
- Evaluating the strategic impact CHRO's can have on business profitability when they join Board of Directors
- Outlining the challenges faced by CHRO's to make it on top board of directors and A practical guide to navigate the complexities of board level governance
- If knowledge of HR is enough - What are the skill sets and knowledge required to maintain a strong standing at board of directors team
Moderator role reserved for sponsor
Anamika Talwar, CEO & Board Chair - Mercedes-Benz Financial Services
Mohd Shahiman Sulaiman, CEO - Board Member Turkish Aerospace Malaysia
Dato’ Abdul Aziz Bin Abu Bakar, Independent Non-Executive Director - Affin Bank
10.15am
Building a Winning L&D Strategy for Workforce Empowerment and Organisational Effectiveness
- Bridging knowledge and skill gaps in developing a GenAI-ready organisation
- Tailoring adaptive and dynamic learning pathways for the modern workforce
- Impact and ROI of transformative learning on productivity, performance and talent development
Andrey Shipitkov, Regional Director – Asia - Coursera
10.45am
Morning Tea Break
11.15am
The Missing Link in Employee Experience: Connection, Community and Communication
- Creating meaningful employee communications by embedding social platforms
- Humanising communication and elevating the employee experience
- Leveraging technology to meet Gen Z’s evolving expectations for engagement in the modern workplace
Jensen Leung, Regional Director – Asia - Workvivo (a Zoom company)
11.45am
Balancing Digitalisation and Humanisation in Augmenting Productivity, Engagement and Performance
- Shaping the future of work: Impact of digital and AI on HR transformation
- Harnessing tech-driven efficiencies with human talent at the heart of strategies
- Bridging the digital divide to unlock the true potential of new age technologies
Moderator:
Haikal Akmar, Chief Human Resources Officer - UOA Group
Panelists:
Razman Bin Radzi, Chief Human Capital Officer - FGV Holdings Berhad
Rayyan Irwan,Head of Strategic HR - Bank Muamalat
Raslan Rashid, Director, Strategic Human Capital Management - Khazanah Nasional Berhad
Patrick Er, Chief People and Transformation Officer - Maxis
12.15pm
Leading in the Age of GenAI: A Guide to Futurise, Humanise and Personalise
- Embracing innovation and transformative technologies to stay competitive and agile
- Maintaining high levels of personalisation in learning initiatives and employee engagement
- Powering an inclusive and engaging work culture with a hyper-contextualised learning engine
Amandeep Singh Kohli, Chief Business Officer – Asia Pacific - KNOLSKAPE
12.45pm
Lunch & Networking
02.00pm
INTERACTIVE ROUNDTABLE DISCUSSION GROUPS [60 MINS]
Ask the experts and have your say! Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in a roundtable of their choice, which has close relevance to their area of expertise and/or scope of responsibility. We will conclude with a 15mins sharing session, where each Roundtable Leader will present key highlights and takeaways from the group discussion.
ROUNDTABLE A
Integrated Talent Management and Why it Matters Roundtable Leader:
|
ROUNDTABLE B
Shaping Hybrid and Remote Work with Collaboration Technologies Reserved for Sponsor |
ROUNDTABLE C
DE&I Practices that Foster Workplace Belonging Roundtable Leader:
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ROUNDTABLE D
Skills Intelligence and the New Frontier in Employee Development Reserved for Sponsor |
ROUNDTABLE E
Ethical Considerations and Responsible Use of AI in Workplaces Roundtable Leader: |
ROUNDTABLE F
Investing in Employee Health and Well-Being for a Thriving Corporate Culture Reserved for Sponsor |
03.00pm
Technology, Transformation and Data Insights: The HR Toolkit for Tomorrow’s Workforce
- Pathways to nurturing a smarter and digital workforce
- Building AI into the core of solutions to foster early adoption and seamless user experience
- Making technology your ally – Reworking HR functions into dynamic, interactive and efficient processes
Senior representative by Workday
03.30pm
Afternoon Tea Break
04.00pm
Securing the Future of Workforce Analytics with Strong Data Governance
- Implementing a data-driven culture to empower the people function
- Accessing quality data to understand and optimise workforce performance and capabilities
- Underscoring key areas of application and importance of data-driven decision-making
Rodica Belocosov, Vice President of People Operations - MoneyLion
Pooja Venkatram, Head of HR - Mattel
04.30pm
PANEL
Achieving Agility, Innovation and Scalability in HR Operations with Centres of Excellence
- Transforming traditional HR roles into strategic and value-driven functions
- Applying progressive practices to CoE initiatives and driving cross-functional HR collaboration
- Creating synergies between HRBPs and CoEs to drive organisational goals and success
Moderator:
Siti Suryati, CHRO - HRD Corp
Panelists:
Natalia Navin, Group Chief People Officer - Pos Malaysia Berhad
Sainursalwa Sani, , CHRO - Bank Pembangunan Malaysia Berhad
Fong Tuan Chen, Senior Executive Vice President Group Human Capital - Maybank
Lyn Hadjula-Legarde, People & Culture Director - FrieslandCampina Malaysia
05.15pm
Closing Remarks & End of Conference
Date: 15th July 2025
Time: 9.00am-5pm
Facilitator: Mimi Nicklin, Founder - Empathy Everywhere
WORKSHOP DELIVERABLES
Mimi’s workshops lays out the path to her Listening-Led Leadership methodology which balances humanism and capitalism across age and cultural brackets. These sessions include unique global participatory content, dialogue and experiential learning from Malaysia's Number 1 Workplace Wellbeing Leader.
Using multimedia content to engage and connect with a wide audience and looking at the meeting point of elevated employee experience, motivation and performance, this session will bring a balance of data, dynamism and inspiration to our prerequisite to creating sustained success and growth in a low-connection, multi-generational world.
- Engage participants through interactive modules, group discussions and individual activities.
- Provide practical tools, frameworks and strategies.
- Encourage active participation, sharing of experiences and peer learning.
- Guide participants in setting specific, measurable goals and identifying concrete steps to achieve them.
- Help participants to connect training to real workplace context.
WORKSHOP SCHEDULE
08.30am
Registration & Coffee
09.00am
Session 1: Transformational Multi Generational Leadership: Today's Leadership Engagement Blueprint
- Deepdive into the state of our workplaces and world and the wider context we are working within.
- Introduction to the Empathy Deficit and its impact on the bottom line
- Examine the scale and impact of global loneliness on workplaces and the world.
- Highlight the cost of disengaged employees ($8.2 billion annually) and the role of organizational empathy and leadership in countering this trend.
- Connecting sustained multi-generational engagement to improved performance.
- Dialogue and Audience Engagement
10.30am
Morning Tea Break
11.00am
Session 2: Listening Led Leadership and Its Impact
- Introduction to Listening Led Leadership and its power
- Why Listening will change your workplace.
- Highlight the benefits of highly engaged teams (21% more profitable, 17% more productive).
- A review of whether leaders have the tools they need to communicate effectively with four generations of employees, addressing their diverse needs and drivers for performance
- Exploration of the reasons behind the need to belong and the consequences of lacking a sense of belonging.
- Participation Exercises and Audience Engagement
12.30pm
Networking Luncheon
1.30pm
Session 3: The Open Room Listening Methodology
- Participatory Session introducing critical Listening Tools and Expandable Gateway practises for HR leaders
- Dialogue and Discussion surrounding Listening Led Leadership - troubleshooting, opportunity assessment
3.00pm
Afternoon Tea Break
3.30pm
Session 4: The Role of Neuroscience in Inclusion & Belonging
- Explore the innate power of the brain, emphasizing empathy as a hardwired capability.
- Learning how neuroscience can nurture trust, elevate belonging, and lead to health improvements.
- Investigate the Parasympathetic Cogs and their activation to foster authentic connection and inclusive well-being.
- Introduction to neurolinguistics in leadership.
- Empathy Mapping Exercise for the HR Leader to leverage back in the workplace
5.00pm
Summary, Q&A and End of Workshop
Date: 17th July 2025
Time: 9.00am-5pm
Facilitator: Mostafa Azzam, Global Consultant & Facilitator - SHRM
WORKSHOP DELIVERABLES
- Foundational Expertise in Workforce Analytics and AI: Understand workforce analytics basics, AI’s role, and ethical considerations like bias mitigation and GDPR compliance.
- Strategic Alignment of Metrics with Business Goals: Learn to link workforce metrics to business outcomes.
- Data Storytelling for Leadership Buy-In: Practice translating workforce data into persuasive narratives.
- Practical Application: Apply predictive modeling and root-cause analysis to solve high-stakes challenges.
- Implementation Roadmap: Gain actionable steps to pilot, scale, and sustain an analytics-driven HR function.
- Future-Proofing HR with Emerging Trends and Tools: Explore cutting-edge technologies like real-time sentiment analysis and generative AI.
WORKSHOP SCHEDULE
08.30am
Registration & Coffee
09.00am
Session 1: Foundations of Strategic Workforce Analytics and AI Integration
Objective: Establish a strong understanding of workforce analytics fundamentals, the transformative role of AI, and its ethical implications.
- Introduction to Workforce Analytics
- The Role of AI in Transforming Workforce Analytics
- Workforce Analytics Maturity Model
- Interactive Debate
10.30am
Morning Tea Break
11.00am
Session 2: Aligning Metrics with Business Strategy
Objective: Highlight the importance of aligning workforce metrics with business strategy and demonstrate how AI enhances this alignment.
- Linking Workforce Metrics to Business Outcomes
- AI-Enhanced Insights
- Building a Strategic Analytics Framework
- Activity: Group Exercise
12.30pm
Networking Luncheon
1.30pm
Session 3: Predictive and Prescriptive Analytics Through Data Storytelling
Objective: Explore advanced analytics techniques—predictive and prescriptive modeling—while mastering the art of translating complex data insights into compelling narratives to drive leadership buy-in and organizational impact.
- Predictive Analytics: Anticipating Workforce Trends
- Prescriptive Analytics: Turning Insights into Action
- Data Storytelling: Bridging the Gap Between Data and Decision-Makers
- Activity: The CHRO Pitch
- Case Study: A struggling conglomerate faces rising attrition, low engagement, and failed diversity initiatives
3.00pm
Afternoon Tea Break
3.30pm
Session 4: Building an AI-Ready Workforce Analytics Strategy
Objective: Provide actionable steps for building and sustaining a workforce analytics function within organizations, while highlighting emerging trends.
- Building a Workforce Analytics Team
- Technology and Tools
- Developing a Roadmap
- Emerging Trends
- Activity: 90-Day Sprint Simulation
5.00pm
Summary, Q&A and End of Workshop
2025 CHRO SPEAKERS
ticket prices and information for CHRO Malaysia
CHRO Malaysia 10th July 2024 | 1-4 ticket(s) (SGD) | 5 tickets and above (per ticket) (SGD) |
---|---|---|
Early Bird (valid till 31st May 2024) | S$299 | S$279 |
Advanced Saver (valid till 30th June 2024) | S$399 | S$379 |
Regular Price (1st July to 10th July 2024) | S$499 | S$439 |
|
1 to 4 delegates (SGD)
|
5 or more delegates (SGD)
|
---|---|---|
15 July 2025: Workshop 1 | S$499 per delegate | S$479 per delegate |
16 July 2025: CHRO Conference | S$299 per delegate | S$279 per delegate |
17 July 2025: Workshop 2 | S$499 per delegate | S$479 per delegate |
|
1 to 4 delegates (SGD)
|
5 or more delegates (SGD)
|
---|---|---|
[Bundle A] 2-Day Event (CHRO Conference and Workshop 1) | S$759 per delegate | S$699 per delegate |
[Bundle B] 2-Day Event (CHRO Conference and Workshop 2) | S$759 per delegate | S$699 per delegate |
[Bundle C] 3-Day Event (CHRO Conference and Two Workshops) | S$1,159 per delegate | S$1,099 per delegate |
Take advantage of our Early Bird pricing up to May 31, 2025.
Note: Prices will increase after this period.
Register now
Reserve your
tickets now.
The CHRO series promises to be exciting this year.
But it'll be even better with you with us.