How CHROs Can Shape Organisational and Workforce Transformation

While many factors are continuing to challenge and transform the way organisations work, forward-looking leaders are already looking to devise innovative strategies that will allow their organisation to navigate the challenges and thrive in 2024.These include formulating key people strategies that will allow them to retain the best talent at a time when employees are deciding on their key priorities and planning for their next career moves. At this event, we will be covering the key trends and addressing the pressing topics on how organisations can build a culture of belonging and equity in the workplace and deploy innovative HR technologies to improve employee experience.  Join more than 150 CHROs in your country for high-level networking opportunity, sharing of best practices and learning the latest insights from renowned HR thought leaders to successfully develop your people and organisation strategies for 2024 and steer your organisation towards growth.





Hilton Petaling Jaya
2, Jalan Barat, 46200 Petaling Jaya, Selangor

22 Nov 2023 CHRO Malaysia - Kristal Ballroom 1

Opening Keynote Address

Navigating Malaysia’s Talent Landscape: Challenges and Opportunities

In an increasingly globalised world where businesses have a high demand for talent, this opening keynote session takes an in-depth look at Malaysia’s dynamic and evolving talent landscape, highlighting the key challenges faced by Malaysia while also spotlighting the opportunities that lie ahead.

Thomas Mathew, Group CEO, Talent Corporation Malaysia (TalentCorp)

How The Paradigm Shift from HR to HD Is Driving Transformational Change

As more organisations adopt a people-centric approach in building a sustainable workforce, the focus is increasingly on fair and inclusive development of employees and stakeholders, as well as the community around them.

This has led to the emergence of human development (HD) at work, which represents an investment in people to create better opportunities for themselves, while driving profits and purpose for organisations.

This session will provide an update on how HD is continuing to transform the workplace and elevating human capital development in South-East Asia.

Nadiah Tan Abdullah, CHRO, SP Setia; and Regional Chair ASEAN, AHDO

Harnessing The Full Potential of Today’s Modern Workforce

Are today’s organisations truly maximising the potential of their workforce? Organisations face a growing complexity crisis, fuelled by rapidly changing workforce dynamics and a fluid compliance landscape. Leaders are still grappling with pandemic workforce challenges, while navigating new ones stemming from the current business climate. Amid these challenges, there is a moment for opportunity for organisations to embrace this new reality and conquer complexity so their people and businesses can thrive.

In this session, we will cover these complexities and how leaders can mobilise their workforce, boost performance, engage their people, and build a stronger culture amid constant change.

Rob Squires, VP, Regional Head of Asia and Japan, Ceridian

Morning Coffee and Tea Break
[PANEL DISCUSSION] Applying Human Development at Work: What’s The Secret Formula for Success?

To create a human development (HD) function, employers need to define its purpose, design the organisation and understand the metrics to measure HD.

While more organisations are investing in their people, many still lack the tools and knowledge to succeed with their HD strategies. In this panel discussion, hear real-world examples of how leading employers have implemented winning strategies to apply HD across their organisations.


Nadiah Tan Abdullah, CHRO, SP Setia; and Regional Chair ASEAN, AHDO


Ahmad Bukhari Mohd Yunus, Head of HR at Shell Business Operations Malaysia

More panellists to be released soon

Presentation by Sponsor
Lunch and Networking Break
Presentation by Sponsor
Onwards To a Sustainable Future: The Role Employees Play

With sustainable business practices essential for long-term success, more organisations are increasingly prioritising sustainability as a key business objective.

This session examines winning strategies around sustainability and how organisations are measuring performance by empowering employees to drive key goals and objectives.

Speaker to be released soon

Presentation by Sponsor
Afternoon Coffee and Tea Break
[PANEL DISCUSSION] HR Trends Overview 2024: Building the Future Organisation Today
What will HR and work look like in 2024?

With organisations already shaping strategies to drive organisational and workforce transformation for the new year, this panel discussion cuts through the noise to identify the key trends that HR and business leaders need to know about in 2024.

Join this exciting session to gain key insights into what you can do to navigate the challenges and opportunities in 2024, and how you can build a future-ready organisation that can thrive in an evolving world of work.


Dr Vinika Rao, Executive Director, INSEAD Africa Institute and Hoffman Global Institute for Business & Society, Asia

  • Mitzie Antonio, HR Director at Nestle Malaysia and Singapore
  • Then Sik Kwang, Head of HR, DHL IT Services
  • Sugunah Verumandy, Country Head of HR, HSBC
  • 3.50pm
    Closing Keynote Address [The Future of Malaysia’s HR Landscape]

    Speaker to be released soon

    Closing Remarks/End of Event


    Sustainability in Action
    for CHROs

    In conjunction with the CHRO series, HRM Asia will be launching a Masterclass series which offers HR leaders a chance to learn and hone their skills in special interest topics from experienced industry practitioners. Kicking off the masterclass series, the inaugural masterclass session entitled, "Sustainability in Action for CHROs" will be focusing on ESG to equip HR leaders with a solid perspective on the current ESG standards, pressures and future directions of Sustainability so that they can effectively guide the business and its people to attain the organisational ESG goals.

    1 day workshop
    23rd November 2023

    Malaysia (KL)

    Hilton Petaling Jaya
    2, Jalan Barat, 46200 Petaling Jaya, Selangor

    23 Nov 2023 ESG Masterclass - Serunai 1 & 2, level 1
    9am - 9.15am

    CHROs and the Sustainability Challenge

    • Sustainability and the role of the profession plays in transition to Carbon Neutral

    Joanne Flinn, Chair of the ESG Institute

    9.15am - 10.45am

    ESG Masterclass #1: ESG Trends, Issues and Challenges

    • What is ESG
    • ESG trends and challenges in business
    • Implications to Leadership Responsibility
    • Understanding the additional duties of your company directors
    • Demystify Net Zero, Regenerative and Circularity
    • Understand ESG-123™ and how to guide your fellow business leader in sustainability
    • What is Sustainability Leadership today?

    Joanne Flinn, Chair of the ESG Institute

    Morning tea
    15 mins
    11am - 12.30 noon

    ESG Masterclass #2: The Environment. Risk, Opportunities and Value

    • Science based origin of 'E'
    • Understand the 5 principles of ‘E’ related financial disclosure
    • Implications of Double Materiality
    • Evaluate implications to your Value Chain and what it means to people and culture
    • What people can do to reduce sustainability driven business risks
    • Principles for KPIs, metrics and measuring E from the HR perspective

    Kris Wadia, Founder of Humanised Leadership or Jonathan Cheung, CEO the ESG Institute

    1 hour
    1.30pm - 3pm

    ESG Masterclass #3: Social and Governance

    • Understand 7 elements of Social in the unique context of the HR profession
    • Sustainability updates to the 8 elements of good Governance
    • Four challenges faced by retail businesses
    • Identifying the impact of your business on social
    • The value HR brings to staying on customer procurement lists and avoiding greenwashing

    Leadership or Jonathan Cheung, CEO the ESG Institute

    Afternoon tea
    15 mins

    ESG Masterclass #4: Comply or Transform. Ready for the Future

    • Introduction to ESG linked reporting standards
    • What banks, insurers and investors are increasingly looking for
    • Creating an HR strategy for transformation using the ESG-123 Maturity Model™
    • How to select priorities to accelerate business results, your impact and show progress

    Joanne Flinn, Chair of the ESG Institute


    Participants of the full day are eligible to take the ESG-123 foundations Assessment

    Successful candidates receive a certificate of achievement, a badge for use on their resume and LinkedIn Profile, and a year’s membership to the ESG Institute as an Associate Member

    Online assessment


    Specially designed for CHROs and human resource leaders, this programme will equip you with the most current ESG landscape, identify where your organisation is strong and where critical capacities are needed while getting you up to speed with Sustainability so that you can inspire your organisation, speak powerfully to your CFO on the business value for investing in your people and creating impact.

    about the workshop

    4 key points.
    All in 1 day.

    With the pressure for Sustainability and ESG disclosure coming from stakeholders ranging from employees, customers, regulators and investors, this one day workshop drills into 4 challenges leaders in Asia face.

    Based on the book Greensight ~ The Sustainability Guide for Company Directors.

    ESG landscape

    Explore and have a clear understanding of the ESG landscape, and how to adequately approach it.

    Pressure for change

    Identify where and how the pressure for change is coming from, and the urgent need for transformation.

    Gain clarity on key capabilities

    Gain clarity on key capabilities required in the next 12-18 months

    Articulate implications

    With these insights, better articulate the implications of these in terms of business opportunities, risks and roles.

    key topics covered

    Lots to take home.
    Much to takeaway.

    This workshop is designed to give you a solid grounding in the current standards, pressures and future directions of Sustainability so that you can guide your business colleagues effectively.

    On completion, you will be able to answer 5 important HR questions:

    What is Sustainability in the work environment?

    What’s happening to stakeholder expectations? And how does this impact HR?

    What can you do to become a Sustainability Partner to the business?

    How can you use Sustainability driven competency models?

    How can you track and measure results?

    At a personal level, you will enhance your leadership position by:

    Simplifying the alphabet soup of acronyms that surround ESG

    Helping your C-suite answer 3 critical questions

    Demystifying Net Zero, Regenerative and Circularity

    Integrating Sustainability into management and leadership

    Outlining what to say to the CFO if and when you get pushback

    How to avoid greenwashing and the resulting damage to your employer’s brand and employee value proposition








    ticket prices and information for Malaysia chro

    CHRO Malaysia 22 Nov 20231 ticket4-10 tickets (per ticket) (SGD)11-20 tickets (per ticket) (SGD)21-30 tickets (per ticket) (SGD)31 tickets and above (per ticket) (SGD)
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    ticket prices and information for Malaysia ESG masterclass

    ESG Masterclass Malaysia 23 Nov 20231 - 3 tickets (SGD)4 tickets and above (SGD)
    Early Bird (1 Jul to 31 Aug 2023)S$895S$799

    Advanced Saver (1 Sep to 31 Oct 2023)


    Regular Price (1 Nov to 23 Nov 2023)


    ticket prices and information for Malaysia CHRO + ESG masterclass bundle

    CHRO Malaysia 22 Nov + ESG Masterclass Malaysia 23 Nov 2023Bundle pricing (SGD)
    Early Bird (1 Jul to 31 Aug 2023)S$1095

    Advanced Saver (1 Sep to 31 Oct 2023)


    Regular Price (1 Nov to 22 Nov 2023)


    Register now

    Reserve your
    tickets now.

    The CHRO series promises to be exciting this year.
    But it'll be even better with you with us.

    Sugunah Verumandy

    Country Head of HR, HSBC

    Sugunah Verumandy is the Country Human Resource Director for Hong Kong and Shanghai Banking Corporation Limited in Malaysia (HSBC). She joined HSBC after a stint with Dairy Farm International, a retail arm in Food & Health & Beauty. Prior to Dairy Farm, as part of her passion for National Service, Sugunah led the Industry Partnership and Malaysia Professional team in Talent Corporation Malaysia, an agency within the Ministry of Human Resources. Other key roles she held were Human Resource Director for General Electric, (GE), Power Asia Pacific, a role she was promoted into after a stint as Corporate Human Resource Director for GE Malaysia and Brunei. She has led several major Human Resource initiatives for her previous Fortune 500 and leading employers such as Pfizer, Bristol-Myers Squibb and Ericsson Telecommunications. In all the companies, she has earned leadership awards and recognition.

    A practitioner in the dynamics of human capital, Sugunah has led numerous human resource strategies that encompasses elements that drives business needs and supports employees’ aspirations. She has extensive experience in business partnering, organizational development, facilitating talent and change management including leadership, diversity and inclusion programs. Her role has brought her to many countries across Asia Pacific, Europe and United States. In GE, she led a number of change and pilot initiatives that were replicated in other markets in the region as a core best practice.

    Sugunah received a Masters in Human Resource Management from University of Western Sydney, Australia and BSc Hons (Human Development) from University Putra Malaysia. Her efforts in women initiatives in GE and externally led GE to receive the Most prestigious Country Award for Empowerment of Women and other recognitions including Best Overall Company and Best Company in Workplace Practices based on her overall leadership commitment to add value to business and people. Sugunah was the Gold Award recipient of MIHRM Human Resource Leader for the Year 2014, been awarded Global Human Resource Leadership Award and been named as Top 6 Human Resources Coach for the prestigious General Electric Human Resource Leadership Program. Sugunah also devotes her time to volunteer activities and is passionate in partnering with human capital communities to add value to organisation growth and talent ecosystem

    Thomas Mathew

    Group CEO, Talent Corporation Malaysia (TalentCorp)

    Thomas began his career in banking, working for several prominent commercial banks. However, it was his time with the National Asset Management Company, Danaharta, that opened his eyes to the jarring realities of business. Established in 1998 as a finite life institution, Danaharta exposed Thomas to the consequences that can arise when individuals and companies neglect the fundamentals of doing right and the consequent damage that could arise to the economy. During his tenure, Thomas led the Risk Management team and gained invaluable experience in assessing and mitigating potential risks.

    Continuing his journey, Thomas ventured into the international arena through his involvement with the MBf group, a conglomerate operating locally and across the Pacific under the Carpenters group. His role allowed him to explore diverse markets, from the picturesque islands of Fiji, Vanuatu, Solomon Islands, Papua New Guinea and Tonga to the developed economies of New Zealand, Australia, the United States, and Thailand. As President of the MBf group, Thomas successfully helped navigate the challenges and opportunities presented by these different regions.

    Eager for new experiences, Thomas then embraced Sri Lanka, taking on the role of Executive Director at the local conglomerate, Ben Holdings Group. This position allowed him to contribute his expertise to a significant organization within the country. Thomas successfully played a pivotal role in driving the growth and success of the conglomerate during his tenure.

    Thomas recently joined Talent Corporation Malaysia, more commonly known as Talentcorp, at the conclusion of 2020. Reflecting on his 2.5 years to date with this government agency, Thomas firmly believes that individuals with corporate experience should actively serve in the public sector. He appreciates the unique perspective such individuals can bring and recognizes the importance of bridging the gap between the private and public sectors.

    Nadiah Tan Abdullah

    CHRO, SP Setia Berhad; and Regional Chair ASEAN, AHDO

    Nadiah comes with more than 20 years of HR expertise, with focus on Organizational Development and Change Management. Her experiences span across both local and Fortune 500 multinationals in various industries with local/regional and HQ roles, winning regional and global awards for her contributions. This has given her both breadth and depth of understanding for the business, and ability to connect business results through creative People strategies.

    A graduate of BA International Relations from the UK, she has the advantage of looking at HR from a global and holistic perspectives. She has been actively involved in creating positive and sustainable development. Her expertise lies in driving Change initiatives focusing on developing the optimum organizational structure, attracting the best talent, integrating business needs into the People Strategies.

    Her passion has always been in the work around Women and Leadership and has played lead roles within diversity advocate initiatives with TalentCorp, Advisor to Gorgeous Geeks and CyberJaya Women network, Board of Advisors for Accelerate (a Social Enterprise working with youth employment issues) and now the Lead for the HR work stream for the 30 Club in Malaysia at the national level. She is also an elected Council Member for the Malaysian Employers Federation since 2018. A strong believer in Coaching and Mentoring as she is often invited to be involved in mentoring programs such as with Lean In and was called upon to be a Coach with the Global Institute for Leadership Development (GILD) Program for the Singapore Cohort in 2018. She is a certified Coach and an NLP Practitioner. She has recently been appointed as President for the Malaysian Chapter – ASEAN Human Development Organization.

    Her contribution has been highly accorded with recognition through a number of Awards; Women Leadership Achievement Award at the 2nd World Women Leadership Congress Award 2015 in Mumbai; she received the Top 50 HR Leaders Award (Malaysia) by World HRD Congress in April 2017; in August 2017, she was awarded the prestigious Asia HRD Award for her contribution to development in the HR Community; Nadiah was also honored with the award of The Top 100 Global HR Leaders Award at the World HRD Congress 2018 in Mumbai; on 15th August 2019, she was awarded the HR Leader with CSR Initiatives at the Asia’s Best Employer Brand Awards in Singapore. In September 2020, she was awarded HR Best Leader of the year by HRM Asia. Most recently in July 2022, she was conferred the 2022 Outstanding Women Chief Human Resources Officer (Leadership Excellence Award) at the World Women Economic Business Forum by KSI Strategic Institute for Asia Pacific.

    Rob Squires

    VP, Regional Head of Asia and Japan, Ceridian

    Rob has over 30 years’ experience in leading software and technology companies across international markets, focused on go-to-market planning and execution, sales and marketing, professional services, and delivery. From early early-stage companies to global leaders, Rob has an energetic and passionate leadership style, now focused on launching, building, nurturing, and leading a world-class team focused on establishing Ceridian in the Asia and Japan Market.

    Having been based in Asia for over 20 years, he thrives in the fluid and dynamic nature of emerging markets and multi-cultural environments; building and leading geographically dispersed teams in all facets of business execution. His success has been driven from the front line and in developing strong and advisory relationships with customers, whilst executing with professionalism and accountability in the sales function.

    Rob lives in Singapore and outside of work he enjoys spending time exploring the tropics of Asia, both on and off-shore.

    Then Sik Kwang

    Head of HR, DHL IT Services

    This year marks the 8 years young of Sik Kwang’s involvement in the areas of Human Capital. As a former IT practitioner, Sik Kwang has many years of experience working across a wide spectrum of IT areas. He joined DHL Group during his time in Singapore, in the year 2001, enjoying various roles in technology projects across Asia and Europe. He returned to Malaysia in 2012.

    He is currently the Head of HR of DHL IT Services Cyberjaya as well as the Global HR Business Partner for Express Solutions Department within the organisation.

    He believes in embracing change and marginal continuous improvement to transform challenging situations into a success which is reflected in his motto of “difficulties only make you do it better” supporting by his 4-leadership philosophy: “Gegenpressing”, “Your Voice Matters”, “Put Others First” and “Respect & Results”.

    Joanne Flinn

    Author of Greensight, the Sustainability Guide for Company Directors, and Chairwoman of the ESG Institute

    Joanne Flinn, author of Greensight, the Sustainability Guide for Company Directors,and Chairwoman of the ESG Institute, walks alongside the C- Suite to build durable, sustainable organisations and teams that deliver results. She facilitates executive workshops for business sustainability strategy (virtual and physical) and runs masterclasses to build the mindset and competencies your people need for sustainable businesses. She led the country practice for Financial Services Consulting at PricewaterhouseCoopers, was the Head of Change on the ITExCo at DBS a leading Asian bank, published 3 books and has given two TEDx talks. Her clients range from leading ASEAN businesses to global brands.

    Kris Wadia

    CEO of Humanized Leadership

    Kris Wadia is the CEO of Humanized Leadership. He focuses on putting human beings, not processes or technology, at the core of any business that wishes to be successful. A former Partner at Accenture, with global experience across multiple industry verticals, his career journey has spanned over 70 countries. Most recently, Kris was a keynote speaker on ‘Habitual Hybrid Leadership’ for the UK’s Centre for Army Leadership, with a world-wide audience of over 6,000 attendees.

    Jonathan Cheung

    CEO of the ESG Institute and ASEAN Development Advisor Chartered Institute of Procurement and Supply (CIPS)

    Jonathan Cheung comes to the helm of the ESG Institute with over 37 years of leadership experience in 20 countries across the Asia Pacific region, North America, and Europe. His deep expertise in business, procurement and supply chain are uniquely situated to help organisations successfully tackle scope 3 emissions and improve value chains.

    Jonathan brings invaluable expertise, collaborative muscle and big-picture vision to the ESG Institute through his external role as the Chartered Institute of Procurement & Supply (CIPS) ASEAN Development Advisor and his commercial acumen developed while the Executive Director/Regional Head of Citibank Strategic Sourcing & Procurement Services as well as his years at EDS, American Express, PwC Consulting, CAPCO, HP, and KPMG.

    He is a Chartered Fellow of the Chartered Institute of Procurement & Supply (CIPS); a licensed CIPS Procurement Excellence Programme assessor for Asia, and a Chartered IT Professional (CITP). He is also an Exco member of The Supply Chain Asia (SCA) Procurement Council.