How CHROs Can Shape Organisational and Workforce Transformation

While many factors are continuing to challenge and transform the way organisations work, forward-looking leaders are already looking to devise innovative strategies that will allow their organisation to navigate the challenges and thrive in 2024.These include formulating key people strategies that will allow them to retain the best talent at a time when employees are deciding on their key priorities and planning for their next career moves. At this event, we will be covering the key trends and addressing the pressing topics on how organisations can build a culture of belonging and equity in the workplace and deploy innovative HR technologies to improve employee experience.  Join more than 150 CHROs in your country for high-level networking opportunity, sharing of best practices and learning the latest insights from renowned HR thought leaders to successfully develop your people and organisation strategies for 2024 and steer your organisation towards growth.

CHRO Singapore




One Farrer, 1 Farrer Park Station Road,
Singapore 217562

18th September 2024

Shaping an Inclusive Approach to Flexible Work

With Singapore having recently announced guidelines on flexible work arrangements (FWAs), it has given organisations in Singapore plenty of food for thought as they design new strategies that will elevate productivity across their workforce, while focusing on the wellbeing of their employees.

To provide a platform for CHROs in Singapore to discuss how organisations can create successful FWAs, HRM Asia is organising CHRO Singapore, where we take a deep dive into what both employes and employees need to know about flexible working and examine the role HR tech can play in shaping the future of flexible work.

Registration & Networking
Organiser’s Welcome Address
Chairperson’s Opening Remarks
[OPENING KEYNOTE ADDRESS] Flexible Work in Singapore: What Employers and Employees Need to Know

Aiming to provide a platform to provide a better balance between work and life, Singapore recently announced guidelines on flexible work arrangements (FWAs). However, what does this mean for organisations in Singapore and how will employees be impacted?

Besides providing an overview of the key pillars defining the new guidelines, this opening keynote address will address the opportunities and challenges, and what employers and employees in Singapore need to know for flexible work to be successful.

Engage and Listen: Driving Positive Employee Experience

With more organisations seeking to better understand the specific needs and preferences of their employees, flexible work offers a unique opportunity to shape more positive employee experiences.

By adopting flexible work arrangements, organisations can attract and retain the best talent, foster an engaged and inclusive workforce, and create a happier and more productive work environment.

Raunak Bhandari, Regional HR Business Partner (HRBP) Leader, Data Centers, Asia Pacific Markets, Google

Presentation by BIPO
Morning Tea Break
[PANEL DISCUSSION] Rise of mixed generational workforce: How Gen Z is shaping today’s workplace?

As the modern workforce becomes increasingly diverse in terms of age, it's essential to explore the significant impact of Generation Z on shaping workplace dynamics and culture.

This session will delve into the unique characteristics, values, and expectations of Gen Z employees and examine how their presence influences organisational strategies, policies, and practices.


Go Ashokh Menon, Agile Coach & Change Adviser, One Synergy Global


Don Leow, Chief HR Officer - SBS Transit

Gareth Poh, Regional Head of Human Resources, C.H. Robinson

Uday Burra, Head of People Experience Care, Nokia

Playbooks for Navigating the Future of Work

Join Anurag Bhalla, co-founder – Outsized, in a transformative session exploring the evolving landscape of work. As organistions face unprecedented changes, understanding and implementing agile talent models, and identifying emerging talent personas are more vital than ever. This 30-minute presentation will offer key insights on constructing a future-ready capability model, essential for fostering a resilient and adaptive workforce. Don’t miss this opportunity to gain strategic insights that will empower you to effectively guide your organisation through future challenges.

Anurag Bhalla, Co-Founder & Chief Sales Officer, Outsized

Lunch Break and Networking
HR in the Age of Flexibility: Enabling Organisational Agility to Drive Performance & Innovation

With the new guidelines on flexible work arrangements (FWAs), it is crucial for organisations to rethink productivity and adapt to evolving ways of working. How can HR leaders spearhead the adoption of agility within organisational culture to drive both performance and innovation? In this session, explore the pivotal role of HR in fostering flexibility, implementing adaptive strategies, and creating work environments that respond swiftly to change. By integrating design thinking principles and agile methodologies, HR professionals can cultivate dynamic, inclusive workplaces that address the diverse needs of the workforce.

Christoffer Erichsen, Founding Partner and CEO, Human Inc

Mental Health Matters - It’s Time to Normalise Mental Health Awareness

As part of their This is Me campaign, Bloomberg is challenging employees to have open conversations about their mental health with team leaders, including around topics such as mental health conditions and disabilities.

With many organisations still hesitant to openly discuss mental health in the workplace, this session from Bloomberg provides key insights on how organisations can overcome mental health challenges to create an engaged and healthy workforce.

Leading Inclusively: Harnessing Personality for Organisational Success

Hogan Assessments and Optimal Consulting will share findings on inclusive leadership characteristics, and present strategies for identifying and developing more inclusive leaders. The audience will gain deeper insights into your team's needs and aspirations by leveraging personality insights and discuss practical approaches for CHROs to elevate the inclusive leadership capabilities of middle management. This session promises to equip you with the tools to foster a more inclusive and effective organizational culture.

Zsolt Feher, Vice-President of Business Development, Hogan Assessments Systems

Tan Wee Ping, Managing Director, Consulting and Client Services, Asia and Managing Director, Singapore, Optimal Consulting Group

Afternoon Tea Break
Flexible Working Rights: Cultivating Fair Employment Practices in Singapore

With Singapore looking to create a workplace norm where employees feel that it is acceptable to request for flexible work arrangements, the onus is on organisations to create fair employment practices that eliminate discrimination and support all employees.

This session examines employers’ legal obligations and employees’ rights, including fair compensation, in a flexible work environment.

Iris Goh, Director, Talent, Forvis Mazars in Singapore

[PANEL DISCUSSION] Leveraging Technologies to Build a Foundation for The Next Evolution of Work

As technologies continue to shape the way we work, integrating AI into flexible work arrangements can significantly enhance the efficiency, productivity, and wellbeing of employees.

This panel discussion will highlight the enhancements provided by AI in flexible work, dissect the challenges and considerations in implementing AI, and introduce winning strategies to help organisations leverage AI to revolutionise work.


Sandhya Karpe, Human Capital Center Leader, Asia and Programme Director of Asia Diversity, Equity & Inclusion Council, Asia Human Resources Council - The Conference Board


Ruth Gellert-Neale, Chief People Officer, Technology , APAC and EMEA - JLL

[CLOSING KEYNOTE ADDRESS] Is Singapore ready to embark on the four-day workweek journey?

Driven by factors such as higher productivity, improved employee wellbeing and higher rates of talent retention, many organisations around the world have engaged in four-day workweek trials over the past 12 months.

However, is Singapore ready to embark on the four-day workweek journey? This closing keynote explains how a four-day workweek can be successfully implemented, and the factors organisations need to pay attention to, including understanding workforce needs and what their employees want.


Gareth Poh

Regional Head of Human Resources
C.H. Robinson

Iris Goh

Director, Talent
Forvis Mazars, Singapore

Raunak Bhandari

Regional HR Business Partner (HRBP) Leader, Data Centers, Asia Pacific Markets,

Zsolt Feher

Vice-President of Business Development
Hogan Assessments Systems

Christoffer Erichsen

Founding Partner and CEO
Human Inc


Chief People Officer, Technology , APAC and EMEA
JLL Technologies

Don Leow

Chief HR Officer
SBS Transit Group, Singapore

Uday Burra

Head of People Experience Care

Go Ashokh Menon

Agile Coach & Change Adviser
One Synergy Global

Tan Wee Ping

Managing Director, Consulting and Client Services, Asia and Managing Director, Singapore
Optimal Consulting Group

Anurag Bhalla

Co-Founder & Chief Sales Officer

Sandhya Karpe

Human Capital Center Leader, Asia and Programme Director of Asia Diversity, Equity & Inclusion Council, Asia Human Resources Council
The Conference Board





ticket prices and information for CHRO Singapore

CHRO Singapore 18th Sept 20241-4 ticket(s) (SGD)5 tickets and above (per ticket) (SGD)
Early Bird (valid till 31st July 2024)S$399S$379

Advanced Saver (valid till 31st Aug 2024)


Regular Price (1st Sept to 18th Sept 2024)

*Published price does not include GST of 8%, which will be reflected in the final prices

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The CHRO series promises to be exciting this year.
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Gareth Poh

Regional Head of Human Resources – C.H. Robinson

Gareth is a seasoned professional in the world of HR, having helmed the role of senior HR business partner and employment counsel for over 2 decades. With a razor-sharp focus on organization development and labour law advisory, he’s currently holding the position of Head of HR for Southeast Asia at C.H. Robinson. Gareth’s unique track record includes collaborating with listed companies and prestigious government institutions. His expertise is known to be invaluable and practical in the form of counsel to senior managements and serving as a trusted member of taskforces. Gareth’s professional journey blends both experience and expertise to contribute and pay it forward to industries and individuals alike.

Iris Goh

Director, Talent – Forvis Mazars, Singapore

Iris has been appointed as Director, Talent with effect from 1 September 2022. Prior to her appointment, Iris served as Associate Director, Human Resources. Since joining the firm in 2018 as Senior Manager, Iris has been instrumental in driving various HR initiatives including digitalization, corporate social responsibility activities and leading in progressive HR or cross-functional improvement projects. She was also one of the key personnel involved in handling and navigating the firm through the COVID-19 pandemic.

Iris has more than 20 years of professional working experience in areas such as Human Resources, Corporate Secretarial, and as an educator specialising in Human Resources Modules. Iris holds an MBA majoring in Human Resource Management, a BBA majoring in Finance, and a post-graduate certificate from the Institute of Chartered Secretaries and Administrators, UK.

Iris’ career offers her opportunities to travel extensively in Asia, including China where she spent five years based in Beijing while managing the HR team in Shanghai, Suzhou, and Singapore. She is skilled at handling Talent Acquisition and Management, Performance Management, Training and Development, Mentoring and Coaching, as well as developing strategic HR practices. Iris is familiar with several industries ranging from professional services, IT, retail, manufacturing & assembly, and education.

Iris prides herself on having a positive mindset, conscientious work attitude, and strong people skills. She is a self-starter who is adaptable to different environments and enjoys diversity in the workplace. She believes that nothing is constant except re-thinking and re-learning constantly.

She believes in the importance of a strong HR team to help the business grow and the role of HR should span beyond administration and support.

Raunak Bhandari

Bhandari, Regional HR Business Partner (HRBP) Leader, Data Centers, Asia Pacific Markets – Google

Zsolt Feher

Vice-President of Business Development – Hogan Assessments Systems

Zsolt Feher serves as Vice President of Business Development for Hogan Assessments. With 25 years of experience in the consulting industry,  Zsolt drives the growth of Hogan’s direct marketing and thought leadership campaigns across the globe, and he is also responsible for strategic planning and growth in Hogan’s global business channel. Working with key partners, distributors, and multinational consulting companies to integrate Hogan’s solutions into current business offerings, Zsolt also explores new alliance relationships in unrepresented geographies. Zsolt is a Hogan Certified trainer, coach and leadership advisory specialist, lecturer at Budapest Corvinus University, mentor for HR tech startups, JCI Senator and YPO member.

Christoffer Erichsen

Founding Partner and CEO – Human Inc

Chris is the Founding Partner and CEO of Human Inc, a pioneering innovation house dedicated to empowering companies to win through innovation, culture, and future skills. With over two decades of expertise at the intersection of strategy, innovation, and design, Chris has spearheaded transformative initiatives that have propelled over 250 major brands towards sustainable business model innovation.

Under Chris’s leadership, Human Inc has been instrumental in the successful launch of over 300 new products and services, fostering unparalleled customer experiences while also certifying upwards of 35,000 design thinkers and agile leaders. In the dynamic landscape of South East Asia, Chris is revered as a trusted advisor to large organisations such as Citibank, Singapore Airlines, FedEx, Coke, Petronas, AirAsia, and Dell, guiding their leaders in adopting methodologies that fuel customer-centric growth and organisational adaptability.

Chris’s academic journey, started in a study of youth culture at SDU in Denmark and was further enriched by certifications as a Systemic and Narrative Coach from DISPUK, Certified Business Advisor & Master Trainer. Beyond his professional endeavours, he shares his wealth of experience, captivating audiences as a sought-after speaker at international conferences, seminars, and webinars. Moreover, he dedicates his time and insights to various boards, including the Danish Chamber of Commerce in Malaysia, extending mentorship to burgeoning founders, and investing in ventures aligned with his purpose and values.

With over 20 years of experience working with businesses of various setups, Chris brings a deep understanding of the market and a knack for communicating in a meaningful way. His strengths lie in linking customer and business insights, and getting people to think bigger. Chris excels at facilitating a co-creating process, where ideas are generated collaboratively and a sense of ownership is fostered among team members. He has a unique ability to understand the needs of both customers and businesses, translating insights into actionable strategies. In his free time, Chris energises himself through fitness activities, delving into non-fiction literature, and occasionally showcasing his talent as a DJ at select events. Working with Chris means being inspired to innovate, collaborate, and strive for excellence.

Ruth Gellert-Neale

Chief People Officer, Technology , APAC and EMEA – JLL Technologies

Ruth is an experienced Human Resources Executive with a diversified portfolio of global experiences, advising C-suite leaders, as well as developing and growing teams to operationalize and deliver strategic HR initiatives. Throughout her career Ruth has lived and worked in Asia and EMEA and has had global roles spanning the full breadth of the HR function.

Ruth builds partnerships across HR teams to deliver impact across the organization, she is a dynamic agent of change who innovates and develops effective people programs, building organizational capability to align people, business and leadership objectives.

Ruth values the importance of relationships across HR teams and the business to deliver seamless value at all levels. A dynamic change agent, who innovates and develops effective people programs, building organizational capability to align people, business and leadership objectives.

Ruth is Chief People Officer, APAC and EMEA for JLL Technologies, where she champions the use of AI within the HR function and has driven a culture of high performance.

Ruth holds a Masters in Human Resources from the university of Hertfordshire, UK and is a Chartered Fellow of the Chartered Institute of Personnel and Development.

Don Leow

Chief HR Officer – SBS Transit Group, Singapore

Don has more than 20 years of experience in strategic and transformational HR, both supporting public and private sector organizations. He is a hands-on leader who helps management navigate highly-complex operating environments and fast-changing manpower landscapes.

He is resourceful and commercially focused, and has strong interpersonal skills. He has a strong track record in planning and driving key HR and operational initiatives.

Don has a degree in Arts and Social Sciences (History), 2nd Class Upper Hons, from the National University of Singapore and is a certified IHRP Senior Professional.

Don enjoys spending time with his family, and likes to read, run and reminisce (but not necessarily in that order).

Uday Burra

Head of People Experience Care – Nokia

Uday Burra is an Executive Coach, HR Strategist, and strong believer in Normalizing mental health conversations. He has close to three decades of experience contributing to various HR & Leadership roles across various countries & cultures. He is Currently Leading People Care function for Nokia APJ.

As Executive Coach his focus is on solution oriented approaches to work & life overall. His has many years of experience coaching senior organization  leaders, first time entrepreneurs and sales professionals using solution-oriented coaching methods.

His experience includes working for Dell, TATA Group & Sapient where he made significant impact in HR service delivery, leadership development & business partner leadership roles.

Go Ashokh Menon

Agile Coach & Change Adviser – One Synergy Global

Go Ashokh Menon, who is an Agile Coach and Facilitator with One Synergy Global. He is an experienced change agent and coach, who facilitates leadership conversations on Future Back Strategies and Future Fit Leaders. He is also a co-host of Leadership in Flow Asia- a weekly live show where he interviews leaders on how they engage and lead their workforce in the current turbulent times.

Tan Wee Ping

Managing Director, Consulting and Client Services, Asia and Managing Director, Singapore – Optimal Consulting Group

Tan Wee Ping is the Managing Director, Consulting and Client Services, Asia and Managing Director, Singapore at Optimal Consulting Group Pte Ltd and.

She has over 25 years of consulting experience, from leading HR consulting firm to a strategic role as Global Compensation & Benefits Specialist at a global shipping and logistics organization. Her responsibilities included aligning corporate and national cultures with global systems and programs, managing reward structures, performance management systems, and global compensation data analysis.

For the past 22 years with Optimal, Wee Ping has specialized in talent assessment and development, providing feedback to leaders of Global Fortune 500 companies. She has led high-potential, leadership, and talent assessment, identification and development projects across the region and worldwide for selection and succession planning purpose. She has also gained credibility among key clients in facilitating Assessment and Development Centers, Strategic Self Awareness Workshops, Leadership Team Effectiveness Sessions and Hogan Certification Workshops.  She is fluent in English and Bahasa Malaysia, with basic conversational skills in Putonghua and Cantonese.

Anurag Bhalla

Co-Founder & Chief Sales Officer – Outsized

Anurag Bhalla is the Co-founder & Chief Sales Officer at Outsized. Prior to co-founding Outsized, he worked at Market Gravity (now Deloitte Digital) with a focus on innovation and proposition design. He also worked at Monitor Deloitte, leading projects related to venture building and proposition design. In his earlier career, Anurag was Director of Innovation-Emerging Markets at global insurer Legal & General, leading the development and go-to-market strategies of innovative propositions across Asian and African markets. At Outsized, he first built the India business before moving to Singapore to lead the APAC region.

Sandhya Karpe

Human Capital Center Leader, Asia and Programme Director of Asia Diversity, Equity & Inclusion Council, Asia Human Resources Council – The Conference Board

Dr. Sandhya Karpe is the Human Capital Center Leader in Asia and Program Director of the Asia Diversity, Equity & Inclusion Council and the Asia Human Resources Council at The Conference Board. In addition, she is the CEO of Imagine Education Design Studio, a leadership development advisory firm with a global client portfolio. Sandhya has also started a new role as Adjunct Associate Professor within the School of Business at the National University of Singapore.

She brings 35 years of cross-cultural experience in human capital development, having worked consultatively with multinational and regional organizations, as well as business leaders across five continents, and a unique combination of strong business leadership and deep academic and research experience.

Sandhya’s past experience includes top leadership roles at top-tier global institutions. She has consulted extensively with senior executives and L&D teams across the world to co-create leadership development solutions and facilitated workshops for executives at all levels. She has been a mentor/coach to business leaders, enabling them in successful career, role and geographical transitions.

Sandhya was Managing Director at Duke Corporate Education in Singapore, leading some of their key client engagements in APAC. She “started-up” Temasek Management Services’ (TMS) Academy in Singapore as its founding Head and Chief Enterprise Learning Officer, responsible for setting up and building the organization.

Prior to TMS, Sandhya was with The Wharton School of the University of Pennsylvania, USA as Head of its Custom Executive Education business and member of its Executive Committee. She led a large professional services team with overall P&L responsibility for the division’s global portfolio. Her key contribution was the expansion of Wharton’s business and footprint into key emerging markets including India, China, APAC and the Middle East.

Sandhya has been an Associate Professor at NMIMS in Mumbai, India in the areas of Organizational Behavior and Leadership. She is the recipient of the prestigious Chevening Gurukul Scholarship awarded by the British Government, for study at the London School of Economics and Political Science (LSE), in recognition of her outstanding contribution to her profession.

Sandhya holds an MBA from Queen’s University, Canada and a PhD. from the Indian Institute of Technology (IIT), India both with a focus on Organizational Behavior.

Joanne Flinn

Chairwoman of the ESG Institute

Thought leader, award-winning author and respected international keynote speaker, Joanne Flinn has brought inspiration, insight, and action to audiences across countries and industries. Her deep experience enables her to share true insights about digital disruption, change and leadership. Her empathy and realism help people succeed in business and life. As the Chair of the Environment, Social and Governance (ESG) Institute, Joanne works with Chairman and CEOs of global entities to develop, scale and deploy sustainability strategies.

Kris Wadia

CEO of Humanized Leadership

Kris Wadia is the CEO of Humanized Leadership. He focuses on putting human beings, not processes or technology, at the core of any business that wishes to be successful. A former Partner at Accenture, with global experience across multiple industry verticals, his career journey has spanned over 70 countries. Most recently, Kris was a keynote speaker on ‘Habitual Hybrid Leadership’ for the UK’s Centre for Army Leadership, with a world-wide audience of over 6,000 attendees.

Jonathan Cheung

CEO of the ESG Institute and ASEAN Development Advisor Chartered Institute of Procurement and Supply (CIPS)

Jonathan Cheung comes to the helm of the ESG Institute with over 37 years of leadership experience in 20 countries across the Asia Pacific region, North America, and Europe. His deep expertise in business, procurement and supply chain are uniquely situated to help organisations successfully tackle scope 3 emissions and improve value chains.

Jonathan brings invaluable expertise, collaborative muscle and big-picture vision to the ESG Institute through his external role as the Chartered Institute of Procurement & Supply (CIPS) ASEAN Development Advisor and his commercial acumen developed while the Executive Director/Regional Head of Citibank Strategic Sourcing & Procurement Services as well as his years at EDS, American Express, PwC Consulting, CAPCO, HP, and KPMG.

He is a Chartered Fellow of the Chartered Institute of Procurement & Supply (CIPS); a licensed CIPS Procurement Excellence Programme assessor for Asia, and a Chartered IT Professional (CITP). He is also an Exco member of The Supply Chain Asia (SCA) Procurement Council.