

CHRO Series MALAYSIA

Navigating the Future of HR:
Shaping Innovation and Growth in Malaysia
15 – 17 July 2025
Sofitel Kuala Lumpur Damansara
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The 2025 Event covers:
Fusing AI & People-Enabled Intelligent Organizations to Transform the Future HR Landscape
HR technology investments in Southeast Asia are set to grow at 15% CAGR (2025-2030), with Malaysia leading in AI-driven workforce efficiency, wellness, and productivity. With AI as a national vision, the Malaysian government is driving advancements in decision-making, workforce development, automation, and HR transformation, placing increasing pressure on HR leaders.
CHRO Series 2025 will address key challenges in this evolving digital economy, focusing on technology-driven improvements in wellness, engagement, learning, and organizational performance.
This year, the event expands to three days:
✔ Workshop 1 – July 15, 2025
✔ Main conference – July 16, 2025
✔ Workshop 2 – July 17, 2025
Join 150+ CHROs for high-level networking, best practice sharing, and insights from top HR thought leaders to drive business success.
CHRO Malaysia
CHRO AGENDA
AGENDA SUBJECTED TO CHANGES
Malaysia
6 Jalan Damalela, Bukit Damansara,
Kuala Lumpur 50490
15th - 17th July 2025
8.00am
Registration & Networking
8.45am
Organiser’s Welcome Address
8.50am
Chairperson’s Opening Remarks
9.00am
KEYNOTE
Challenges and Opportunities for HR and Workforce Preparedness in the Digital Economy
- Leadership approaches in driving change, enhancing operational maturity and reshaping HR practices
- Examining current trends, needs and expectations of employers versus employees
- Developing new competencies and leveraging the digital ecosystem to create added value
Dato’ Indera Ir Dr Ahmad Sabirin Arshad, President and Group Chief Executive Officer - SIRIM Berhad
9.30am
CXO THINK TANK
HR in Boardroom - From CEO's perspective
- Evaluating the strategic impact CHRO's can have on business profitability when they join Board of Directors
- Outlining the challenges faced by CHRO's to make it on top board of directors and A practical guide to navigate the complexities of board level governance
- If knowledge of HR is enough - What are the skill sets and knowledge required to maintain a strong standing at board of directors team
Moderator:
Eddy Wong, CEO and MD - VSure Life
Panellists:
Anamika Talwar, CEO & Board Chair - Mercedes-Benz Financial Services Singapore and Malaysia
Mohd Shahiman Sulaiman, CEO - Turkish Aerospace Malaysia,Board Member - SMD Semiconductor, UNIMY
Dato’ Abdul Aziz Bin Abu Bakar, Independent Non-Executive Director - Affin Bank
Farehana Hanapiah Board Member, PETRONAS Chemicals Group Bhd, Chairman - University Technology PETRONAS (UTP)
10.15am
Building a Winning L&D Strategy for Workforce Empowerment and Organisational Effectiveness
- Bridging knowledge and skill gaps in developing a GenAI-ready organisation
- Tailoring adaptive and dynamic learning pathways for the modern workforce
- Impact and ROI of transformative learning on productivity, performance and talent development
Wilson Tan, Regional Account Director – Asia - Coursera
10.45am
Morning Tea Break
11.15am
The Missing Link in Employee Experience: Connection, Community and Communication
- Creating meaningful employee communications by embedding social platforms
- Humanising communication and elevating the employee experience
- Leveraging technology to meet Gen Z’s evolving expectations for engagement in the modern workplace
Jensen Leung, Regional Director – Asia - Workvivo by Zoom
11.45am
Balancing Digitalisation and Humanisation in Augmenting Productivity, Engagement and Performance
- Shaping the future of work: Impact of digital and AI on HR transformation
- Harnessing tech-driven efficiencies with human talent at the heart of strategies
- Bridging the digital divide to unlock the true potential of new age technologies
Moderator:
Haikal Akmar, Chief Human Resources Officer - UOA Group
Panelists:
Razman Bin Radzi, Chief Human Capital Officer - FGV Holdings Berhad
Rayyan Irwan,Head of Strategic HR - Bank Muamalat
Raslan Rashid, Director, Strategic Human Capital Management - Khazanah Nasional Berhad
Patrick Er, Chief People and Transformation Officer - Maxis
12.15pm
7 Deadly Sins of AI: Avoiding Failure and Building Future Skills
- Exposing the “7 deadly sins” of AI transformation
- Building an AI-ready and ethical learning culture
- The digital and AI BLUR framework for modern leadership
Amandeep Singh Kohli, Chief Business Officer – Asia Pacific - KNOLSKAPE
12.45pm
Lunch & Networking
02.00pm
INTERACTIVE ROUNDTABLE DISCUSSION GROUPS [60 MINS]
Ask the experts and have your say! Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in a roundtable of their choice, which has close relevance to their area of expertise and/or scope of responsibility. We will conclude with a 15mins sharing session, where each Roundtable Leader will present key highlights and takeaways from the group discussion.
ROUNDTABLE A
Integrated Talent Management and Why it Matters Roundtable Leader:
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ROUNDTABLE B
Personalised Learning at Scale: Dream or Reality? Roundtable Leader:
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ROUNDTABLE C
DE&I Practices that Foster Workplace Belonging Roundtable Leader:
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ROUNDTABLE D
Skills Intelligence and the New Frontier in Employee Development Roundtable Leader:
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ROUNDTABLE E
Ethical Considerations and Responsible Use of AI in Workplaces Roundtable Leader: |
ROUNDTABLE F
HRMS Transformation—Common Pitfalls and Proven Tips Led by Arete |
03.00pm
Strategy and Vision: Moving the Office of the CHRO Forever Forward
Workday HCM Suite is the AI platform that elevates HR. Transform HR into a strategic powerhouse by unlocking total workforce insights on a dynamic AI-powered platform designed for extensibility, personalised experiences and operational efficiency. Join this session to hear the Workday vision on how HR can embrace new ways of working and navigate the future.
Pei Woan Wong,Senior Director, Solution Consulting, Asia – Workday
03.30pm
Afternoon Tea Break
04.00pm
Securing the Future of Workforce Analytics with Strong Data Governance
- Implementing a data-driven culture to empower the people function
- Accessing quality data to understand and optimise workforce performance and capabilities
- Underscoring key areas of application and importance of data-driven decision-making
Lyn Hadjula-Legarde, People & Culture Director - FrieslandCampina Malaysia
Pooja Venkatram, Head of HR - Mattel
04.30pm
PANEL
Achieving Agility, Innovation and Scalability in HR Operations with Centres of Excellence
- Transforming traditional HR roles into strategic and value-driven functions
- Applying progressive practices to CoE initiatives and driving cross-functional HR collaboration
- Creating synergies between HRBPs and CoEs to drive organisational goals and success
Moderator:
Siti Suryati, CHRO - HRD Corp
Panelists:
Natalia Navin, Group Chief People Officer - Pos Malaysia Berhad
Fong Tuan Chen, Chief People Officer - Valiram
Anjali V. Menon, HR Director APAC - Sibelco
Andrew Chan, CHRO - Press Metal Group
05.15pm
Closing Remarks & End of Conference
Date: 15th July 2025
Time: 9.00am-5pm
Facilitator: Mimi Nicklin, Founder - Empathy Everywhere
WORKSHOP DELIVERABLES
Mimi’s workshops lays out the path to her Listening-Led Leadership methodology which balances humanism and capitalism across age and cultural brackets. These sessions include unique global participatory content, dialogue and experiential learning from Malaysia's Number 1 Workplace Wellbeing Leader.
Using multimedia content to engage and connect with a wide audience and looking at the meeting point of elevated employee experience, motivation and performance, this session will bring a balance of data, dynamism and inspiration to our prerequisite to creating sustained success and growth in a low-connection, multi-generational world.
- Engage participants through interactive modules, group discussions and individual activities.
- Provide practical tools, frameworks and strategies.
- Encourage active participation, sharing of experiences and peer learning.
- Guide participants in setting specific, measurable goals and identifying concrete steps to achieve them.
- Help participants to connect training to real workplace context.
WORKSHOP SCHEDULE
08.30am
Registration & Coffee
09.00am
Session 1: Transformational Multi Generational Leadership: Today's Leadership Engagement Blueprint
- Deepdive into the state of our workplaces and world and the wider context we are working within.
- Introduction to the Empathy Deficit and its impact on the bottom line
- Examine the scale and impact of global loneliness on workplaces and the world.
- Highlight the cost of disengaged employees ($8.2 billion annually) and the role of organizational empathy and leadership in countering this trend.
- Connecting sustained multi-generational engagement to improved performance.
- Dialogue and Audience Engagement
10.30am
Morning Tea Break
11.00am
Session 2: Listening Led Leadership and Its Impact
- Introduction to Listening Led Leadership and its power
- Why Listening will change your workplace.
- Highlight the benefits of highly engaged teams (21% more profitable, 17% more productive).
- A review of whether leaders have the tools they need to communicate effectively with four generations of employees, addressing their diverse needs and drivers for performance
- Exploration of the reasons behind the need to belong and the consequences of lacking a sense of belonging.
- Participation Exercises and Audience Engagement
12.30pm
Networking Luncheon
1.30pm
Session 3: The Open Room Listening Methodology
- Participatory Session introducing critical Listening Tools and Expandable Gateway practises for HR leaders
- Dialogue and Discussion surrounding Listening Led Leadership - troubleshooting, opportunity assessment
3.00pm
Afternoon Tea Break
3.30pm
Session 4: The Role of Neuroscience in Inclusion & Belonging
- Explore the innate power of the brain, emphasizing empathy as a hardwired capability.
- Learning how neuroscience can nurture trust, elevate belonging, and lead to health improvements.
- Investigate the Parasympathetic Cogs and their activation to foster authentic connection and inclusive well-being.
- Introduction to neurolinguistics in leadership.
- Empathy Mapping Exercise for the HR Leader to leverage back in the workplace
5.00pm
Summary, Q&A and End of Workshop
Date: 17th July 2025
Time: 9.00am-5pm
WORKSHOP DELIVERABLES
- Foundational Expertise in Workforce Analytics and AI: Understand workforce analytics basics, AI’s role, and ethical considerations like bias mitigation and GDPR compliance.
- Strategic Alignment of Metrics with Business Goals: Learn to link workforce metrics to business outcomes.
- Data Storytelling for Leadership Buy-In: Practice translating workforce data into persuasive narratives.
- Practical Application: Apply predictive modeling and root-cause analysis to solve high-stakes challenges.
- Implementation Roadmap: Gain actionable steps to pilot, scale, and sustain an analytics-driven HR function.
- Future-Proofing HR with Emerging Trends and Tools: Explore cutting-edge technologies like real-time sentiment analysis and generative AI.
WORKSHOP SCHEDULE
08.30am
Registration & Coffee
09.00am
Session 1: Foundations of Strategic Workforce Analytics and AI Integration
Objective: Establish a strong understanding of workforce analytics fundamentals, the transformative role of AI, and its ethical implications.
- Introduction to Workforce Analytics
- The Role of AI in Transforming Workforce Analytics
- Workforce Analytics Maturity Model
- Interactive Debate
10.30am
Morning Tea Break
11.00am
Session 2: Aligning Metrics with Business Strategy
Objective: Highlight the importance of aligning workforce metrics with business strategy and demonstrate how AI enhances this alignment.
- Linking Workforce Metrics to Business Outcomes
- AI-Enhanced Insights
- Building a Strategic Analytics Framework
- Activity: Group Exercise
12.30pm
Networking Luncheon
1.30pm
Session 3: Predictive and Prescriptive Analytics Through Data Storytelling
Objective: Explore advanced analytics techniques—predictive and prescriptive modeling—while mastering the art of translating complex data insights into compelling narratives to drive leadership buy-in and organizational impact.
- Predictive Analytics: Anticipating Workforce Trends
- Prescriptive Analytics: Turning Insights into Action
- Data Storytelling: Bridging the Gap Between Data and Decision-Makers
- Activity: The CHRO Pitch
- Case Study: A struggling conglomerate faces rising attrition, low engagement, and failed diversity initiatives
3.00pm
Afternoon Tea Break
3.30pm
Session 4: Building an AI-Ready Workforce Analytics Strategy
Objective: Provide actionable steps for building and sustaining a workforce analytics function within organizations, while highlighting emerging trends.
- Building a Workforce Analytics Team
- Technology and Tools
- Developing a Roadmap
- Emerging Trends
- Activity: 90-Day Sprint Simulation
5.00pm
Summary, Q&A and End of Workshop
2025 CHRO SPEAKERS
ticket prices and information for CHRO Malaysia
CHRO Malaysia 10th July 2024 | 1-4 ticket(s) (SGD) | 5 tickets and above (per ticket) (SGD) |
---|---|---|
Early Bird (valid till 31st May 2024) | S$299 | S$279 |
Advanced Saver (valid till 30th June 2024) | S$399 | S$379 |
Regular Price (1st July to 10th July 2024) | S$499 | S$439 |
|
1 to 4 delegates (SGD)
|
---|---|
15 July 2025: Workshop 1 | S$699 per delegate |
16 July 2025: CHRO Conference | S$499 per delegate |
17 July 2025: Workshop 2 | S$699 per delegate |
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1 to 4 delegates (SGD)
|
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[Bundle A] 2-Day Event (CHRO Conference and Workshop 1) | S$1,159 per delegate |
[Bundle B] 2-Day Event (CHRO Conference and Workshop 2) | S$1.159 per delegate |
[Bundle C] 3-Day Event (CHRO Conference and Two Workshops) | S$1,559 per delegate |
Regular price from July 1, 2025 onwards.
CHRO Philippines 21 Feb 2024 | 1 ticket | 4-10 tickets (per ticket) (SGD) |
---|---|---|
Early Bird (1 Nov to 31 Dec 2023) | S$299 | S$279 |
Advanced Saver (1 Jan to 31 Jan 2024) | S$399 | S$379 |
Regular Price (1 Feb to 21 Feb 2024) | S$499 | S$439 |
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The CHRO series promises to be exciting this year.
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